Sales Support Specialist

Snap-on
Framingham, MA

Route Sales Support Specialist

Precision. Performance. Pride. For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We work hard together. We grow together. We are one Snap-on team.

We are currently seeking a Route Sales Support Specialist to join our regional sales team. Our field-based team members are rewarded with:

  • Unparalleled career advancement opportunities
  • Competitive pay, bonus opportunity, and benefits
  • Continuous coaching and development
  • Clear performance goals
  • Regular recognition for accomplishments
  • Tuition Assistance, Employee Stock Purchase Plan, and Retirement programs

What You Bring to the Team:

  • High school diploma or GED equivalent; bachelor's degree preferred
  • Minimum age of 21
  • Valid driver's license
  • D.O.T. physical and maintain a medical card, which will be paid for and scheduled by the company
  • Ability to frequently lift 50-100 pounds occasionally (below shoulder height)
  • Experience in sales or retail (preferred)
  • Ability to learn and follow a process
  • Computer proficiency and the ability to operate apps and emails on cell phones

Key Tasks:

We set you up for success! After completing comprehensive training, Route Sales Support Specialists provide support to franchisees, company stores, and Franchise Performance Team operations.

Route Sales Support Specialists have the full support of the Snap-on management team, and are regularly reviewed for progression opportunities within the Franchise Performance Teams. With solid performance, they are typically progressed quickly through additional roles in the field sales organization. We value your education and experience, and consider candidates from diverse backgrounds. Their responsibilities include:

  • Conduct franchisee inventories and advise demonstrate and coach best inventory management practices
  • Conduct route surveys properly and in accordance with qualitative and quantitative criteria as set forth in the survey guidelines as established by Snap-on
  • Service open routes including but not limited to selling, collecting receivables and servicing customers in those open routes
  • Assist with priority service issues such as, but not limited to:
    • New franchisee tool-ups
    • Sales meeting set-up or preparation of materials
    • Conduct assigned segments of meetings or training
    • Tool and equipment show assistance
    • Broken tool replacements
    • Check-in of terminated franchisees
    • Tool returns

Individual Characteristics and Competencies:

  • Interest in developing and fostering ongoing relationships
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Interest in sales
  • Interest in tools

Salary Range: $40,000-55,000. Actual compensation may vary based on experience, location, and other factors.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran and continually strives to be an employer of choice and offers a Great Place to Work.

Posted 2026-03-15

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