Database Analyst

Computer Aid, Inc.
Boston, MA

Database Analyst

Req number:

R6928

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Database Analyst ready to take us to the next level! If you have 2 years working with database management systems, proficient with Office 365 tools, and are looking for your next career move, apply now.

Job Description

We're seeking a skilled Database Analyst to join our client team. The role involves managing, maintaining, and analyzing data systems to ensure the accuracy and effectiveness of resources in the platform. This role will be remote and full time .

What You'll Do

  • Perform data analysis, entry, and management for the MCH Helpline

  • Maintain the MCH integrated intake system and database resources

  • Work with Indiana 211 Partnership, Inc. to update provider capacity for the OB Navigation Initiative

  • Utilize Information and Referral (I&R) database systems to add, update, and maintain resource providers

  • Resolve discrepancies in source documents following program procedures

  • Create and manage data exports and imports across database systems using tools like Tableau and Excel

  • Support the production of caller data reports filtered by referrals, call type, needs, providers, etc.

  • Provide regular progress updates to the Helpline Manager

  • Follow AIRS (Alliance of Information and Referral Systems) standards and best practices

What You'll Need

Required:

  • Associate's or Bachelor's degree in Human Services, Information Technology, Informatics, or a related field

  • At least 2 years of experience with database management systems

  • Proficiency with Microsoft Office 365, particularly Excel and database tools

  • Logical and analytical decision-making skills related to data entry

  • Knowledge of Information and Referral (I&R) standards

Preferred:

  • AIRS certification or training

  • Experience with Tableau for data visualization and analysis

  • Detail-oriented with excellent follow-up capabilities

Physical Demands

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

#LI-KW1

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.

$30 - $36 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Posted 2026-01-18

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