Restaurant Manager

Craft Food Halls
Worcester, MA

Our Attraction Formula is what launches CFH beyond typical dining options; we are more than food. Join our team and stay for the culture. We are looking for an individual with the drive to grow with our expanding business. Immediate opening for an Assistant General Manager. The Assistant General Manager works directly with the General Manager to ensure the guests overall experience is flawless. Our Assistant General Managers need to be able to handle operations with passion, integrity, and knowledge all while embodying and promoting Love, Food, and Energy. It is expected that the Assistant General Manager assist the kitchen during peak hours or wherever necessary. They will also manager daily operations, team member development, and guest services. This position reports directly to the General Manager and assists in all aspects of General Manager duties and responsibilities. Essential Duties and Responsibilities:

  • Creating an exceptional experience for all guests.
  • Maintaining a positive work environment for your team members and guests.
  • Train team members on company standards and practices.
  • Create schedules to ensure necessary coverage in all areas of the space allowing service to run seamlessly.
  • Conduct weekly financials along side General Manager.
  • Manage labor.
Education & Experience: ยท Minimum 2 years restaurant experience. Knowledge:
  • Understanding of kitchen operations and cooking techniques.
  • General food service standards and allergen awareness.
  • Knowledge of providing guest and personal service standards. This includes guest needs assessment, meeting company standards for service, and ensuring guest satisfaction.
  • Ability to read and understand financial reports while also teaching team members.
Skills:
  • Multitasking.
  • Ability to work as part of a team.
  • Organization.
  • Excellent interpersonal communications.
  • Ability to convey information effectively.
  • Motivating, developing, and directing people as they work.
  • Ability to problem solve.
  • Accountability.
  • Basic Google Workplace and Microsoft knowledge.
Attributes:
  • Eagerness for listening to ideas, questions, and feedback.
  • Eagerness for sharing ideas, asking questions, and providing feedback.
  • An amiable personality and confidence interacting with people.
  • Honesty, transparency, and trustworthiness.
Physical Requirements:
  • Some work for this position is partly performed in a kitchen and requires occasional trips to a walk-in refrigeration unit and walk-in freezer unit.
  • Must have the ability to stand on your feet for extended periods of time.
  • Must have the ability to lift at least 25 lbs.
Working at Craft Food Halls - Health insurance

Posted 2026-01-16

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