Administration / Customer Service
Job Description
Job Description
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Enter in new jobs into ServiceMaster CRM, captures relevant customer and job information
- Reviewing information in job files and capturing additional information as needed
- Answers telephone calls, greets visitors, and resolves routine and complex inquiries
- Communicating with key people on jobs including project managers, insurance adjusters, vendors, and customers
- Utilizing multiple databases to ensure job information is accurate
- Additional projects on an as-needed basis
- Phone-based customer service experience - call center experience a plus
- Ability to multitask
- Ability to prioritize job tasks based on the company's daily schedule and needs
- Self motivated
- Works efficiently as a team member and individually
- Excellent attention to detail and ability to ask questions
- Paid vacation
- Sick time
- Holidays
- 401K with match
- Medical and Dental insurance.
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