Asset Management Operations Analyst
- Assists with Inspection scheduling and related communications with staff, vendors, and borrowers. Coordinate, record and review annual property inspections, including both setting up and follow up with property representatives/borrowers and inspectors (in-house and third-party vendors)
- Save Inspection-related email communications to Salesforce
- Update portfolio database as needed, including reviewing narratives for Operations & Maintenance Plans and property descriptions
- Reach out to Borrowers and property representatives to update loan and property contacts as needed
- Collect annual and quarterly financial reports from Borrowers. Save received documents appropriate Box folders. Interact with Borrowers regarding questions and follow-up with non-responsive Borrowers.
- Assist in the creation of routine and ad hoc portfolio reports
- Review Borrower requests for Replacement Reserves disbursement for compliance with loan documents. Utilize accounting system to confirm wiring instructions and to enact disbursements from escrow.
- Complete additional asset management functions as needed
- Communicate and problem-solve daily with teammates, vendors, and other stakeholders
- Presence in the office, generally 8:30 am - 5:30 pm EST, 3 days per week Education and Experience
- Bachelor's degree or equivalent experience strongly preferred
- Previous work experience in a corporate setting, working on special projects requiring analytical, administrative, technical, and interpersonal skills preferred (in Servicing or commercial real estate finance is a plus)
- Strong business sense and ability to prioritize work as well as to find solutions to various problems while prioritizing and managing deadlines
- Excellent organizational skills, attention to detail, judgment, flexibility, and dependability
- Strong written and verbal communication skills
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Ability to work as a part of a team, while providing a strong individual contribution
- Excellent computer skills with ability to create and utilize spreadsheets
- Energetic self-starter
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
- The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2025
- Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program - earn cash rewards and gain access to resources that
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
- Commitment to diversity, equity, and inclusion, with employee resource groups organizing activities and providing a space for open communication
- Career development opportunities
- Empowerment and encouragement to give back - volunteer hours and donation matching
- Eligibility may vary based on average number of hours worked
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