Logistics and Transportation Support Coordinator

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If you're looking for a career with a company where you can make a difference, earn a competitive salary, and have ample professional growth opportunities, this is it.

TransMedics is a publicly traded, medical technology company revolutionizing what's possible in organ transplant through innovation, collaboration, and commitment. We're growing and transforming the transplantation industry through our Organ Care System (OCS™) technology platform & National OCS Program, preserving organs used in heart, lung, and liver patient transplants for safe transport nationwide.

With OCS Hubs in 16 states, we're continuously striving to help make available more lifesaving organs for more patients by expanding our national reach across the United States. Currently we're looking for talented, passionate people to help shape the future of our company and fulfill this critical mission in service of potential transplant recipients everywhere.

Currently, we have an opening for a Logistics and Transportation Support Coordinator in Andover, MA. The Coordinator will be a part of the TransMedics' transplant logistics team at our world- class Logistics Command Center. Duties include daily execution of air and ground transplant logistics operations, ensuring donated organs get to organ recipients in the most efficient, cost-effective manner throughout the entire journey from organ donor to organ recipient.

WE OFFER: Competitive base salaryMedical, Dental, Vision Insurance401K Plan with matchEmployee Stock Purchase Plan (ESPP)Flexible spending accountsLife InsuranceShort- & long-term disability insurancePet InsurancePaid vacation & holidaysRefer a friend and earn extra cashFree Fitness Center (Andover, MA location)

RESPONSIBILITIES:

• Arranges logistics for NOP teams (surgeons, OCS specialists and aviation crew members) including but not limited to commercial airline flights, ground transportation, rental car reservations & hotel accommodations.
• In partnership with ground transportation specialists, plans pick up/drop off schedules to ensure teams are transported in efficient and timely manner; communicates itineraries clearly and efficiently as required
• Assists NOP teams with any requests, issues, or concerns while on a mission
• Maintains accurate records related to reservations & airline ticket credits.
• Ensures compliance is met with all company policies and procedures, safety standards
• This job is based full-time at our Andover, MA Logistics Call Center (remote shifts are not permitted). The Logistics Support Coordinator will work approximately 15 12-hour shifts per month in a 4 days on, 3 days off, 3 days on, 4 days off schedule, including nights, holidays, and weekends
• Performs other TransMedics tasks and duties as assigned

REQUIRMENTS:

• 3-5 years' experience in customer service, travel, or logistics
• Associate degree plus 3 years relevant experience or equivalent combination of education and experience
• Proven ability to multi-task and manage several projects at once
• Strong analytical skills and the ability to make sound recommendations based on thoughtful and accurate analysis
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong team player, willing to step in and help others as needed

At TransMedics, we care about people—and that includes our employees. We know our employees are key to our success and the success of our patients. We offer an engaging, supportive work environment, great benefits, and the opportunity to shape both our future and the future of transplant medicine.

TransMedics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

NOTICE OF RECRUITMENT FRAUD

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It has come to our attention that individuals who are unaffiliated with TransMedics are posing as representatives and engaging with candidates regarding fake job opportunities. These fraudsters may request payment and/or financial information from you. These opportunities are not authorized by TransMedics. Please note that our recruiting process does not include asking candidates for payments of any kind and/or financial information under any circumstances.

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Job Type: Full-time

Pay: $29.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Application Question(s):

• Do you now or will you in the future need sponsorship?

Work Location: In person