Front Desk Receptionist/Office Assistant

CHIROPRACTIC ASSISTANT

Busy chiropractic office seeking a friendly, health-conscious, enthusiastic individual and the right candidate to fill the additional Front Desk-Office Assistant position.

Overview :
As a Front Desk-Office Assistant, you will be an integral part of our chiropractic team, providing support to both the doctor and patients to ensure a positive and effective care experience. You will be responsible for the administrative duties, and help maintane an organized and welcoming environment for everyone in the clinic.

Key Responsibilities :

• Patient Interaction :
• Greet and check in patients as they arrive at the clinic.
• Schedule and confirm appointments, ensuring the calendar is up to date.
• Collect patient intake forms and help with patient history documentation.
• Provide Patient billing information pertaining to Insurance coverage, details on such as, copays, co-insurance, deductibles etc.
• Maintain responsibility to assure patient insurance guidelines are monitored and communicated with the Head CA- Ins. Admin. or Office Manager.
• Administrative Tasks :
• Answer phone calls, address patient inquiries, and direct calls as needed.
• Maintain accurate and up-to-date patient records using electronic medical record (EMR) systems.
• Responsible to maintain an organized and well managed patient recall system.
• Process insurance verifications and billing details.
• Handle financial transactions, including copays/ general account payments.
• Keep clinic areas clean, organized, and stocked with necessary supplies.
• Clinical Support :
• Assist in managing the clinic’s inventory of supplies and order as needed.
• Ensure that treatment rooms are prepared and sanitized between patient visits.
• Serve as a liaison between doctor and patient.
• Caring for people, required to maintain a level of empathy and compassion.
• Team Collaboration :
• Work closely with the chiropractor and other team members to ensure a smooth workflow.
• Attend team meetings to discuss patient care and clinic needs.
• Assist with marketing efforts, such as patient outreach and educational events.
• Team player, dependable and punctual. Ability to cover other shifts.

Qualifications :

• High school diploma or equivalent (required).
• Previous experience in a medical or healthcare setting, preferably in chiropractic or physical therapy (preferred).
• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality and manage sensitive patient information.
• Proficiency with basic computer programs (e.g., Microsoft Office, EMR software). ChiroTouch a plus.
• Knowledge of ICD 10 and CPT coding, preferably for chiropractic.
• Willingness to learn and grow in Chiropractic.

Physical Requirements :

• Ability to stand or sit for extended periods.
• Light lifting (up to 25 lbs).

Work Environment :

• A supportive, patient-focused environment that values teamwork.
• A chance to learn from experienced chiropractors and gain exposure to holistic healthcare.

How to Apply :
Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this position to [email protected]. Be sure to include “Front Desk-Office Assistant Application” in the subject line.

Application Deadline : While position is held open.

We look forward to reviewing your application and learning more about what you can bring to our team!

Please do not call the office directly. Candidates we feel would be a great fit for our office will be contacted to arrange an interview. Thank you for your interest in this position.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Medical Specialty:

• Holistic Medicine
• Physical & Rehabilitation Medicine
• Sports Medicine

Work Location: In person