Front Office/Customer Service Representative

Closets By Design Boston
Shirley, MA

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Paid time off
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion, as well as basic math skills.

Benefits
  • Listed pay of $18-20/hour.
  • Paid holidays and paid time off.
  • Health and retirement benefits.
Responsibilities
  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.
  • Review and update pricing on all sales to ensure accuracy and consistency.
Requirements
  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Strong mathematical skills.
  • Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process
Posted 2025-08-06

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