Service Manager - Automotive

Lawless Chrysler Dodge Jeep Ram
Woburn, MA

Lawless Jeep Dodge Ram Salary: Competitive + Benefits + Bonus Potential Are you a results-driven leader with a passion for the automotive industry? Do you excel in creating a high-performing team culture while delivering top-tier customer service? We are looking for a dynamic Automotive Service Manager to work with our service department to go to the next level. What You’ll Do:

  • Lead and motivate our service advisors, technicians, and support staff
  • Manage daily dispatching operations of the service department to ensure efficiency and profitability
  • Manage customer relations and ensure top-level service satisfaction
  • Monitor KPIs including labor sales, productivity, and CSI scores
  • Ensure compliance with safety and industry standards
What We’re Looking For:
  • Proven experience in service management
  • Strong leadership and team-building skills
  • Exceptional communication and organizational abilities
  • Knowledge of repair processes and automotive systems
  • Familiarity with DMS systems is a plus
What We Offer:
  • Over 44% of our workforce has been with us for more than 10 years — a testament to our strong culture and steady growth. Competitive pay plan with performance bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (up to 3 weeks your first year) and holidays
  • Opportunities for advancement in a growing company
Join a company that values integrity, innovation, and excellence. Take pride in leading a team that keeps our customers safe on the road and coming back for trusted service.

Posted 2025-10-21