HR Service Center Representative - Junior

Adecco is currently assisting one of its clients in their search for a **HR Service Center Representative - Junior** working in **Framingham, MA (Remote)** Pay rate: $19/hr. Shift availability: Mon - Fri, 12p-8a **For instant consideration for this role, click on Apply Now** **Description:** The HR Service Representative serves as a primary resource for the Distribution and Fulfillment Centers at all levels contacting HRXPRESS. They will provide information regarding Company specific HR policies and/or procedures, while complying with company, State, and Federal guidelines. Inquiries and processing include, but are not limited to, time off needed for medical or personal reasons, pay during a leave including coordination with state disability and family leave, and potential job protection. This role will develop a working knowledge of HR policies and procedures through administrative processing and responding to inquiries, which are documented in the case management system. **Responsibilities:** - Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of absence through multiple modes of contact (phones, emails, dashboard reports). - Document summary details of calls and processing in case management system (Service Now). - Complies with all companies, state, city, and federal regulations including FMLA, state disability, family leave, ERISA and legislative Sick Policies. - Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services. - Performs accurate and timely administration of leave of absences, using dashboard reports to capture workload. - Cross-trains to support business needs. - Performs special projects as assigned. **Requirements:** - High School Diploma or equivalent experience - Bachelors preferred - 1-2 years of related experience preferred - Ability to multi-task and work in a fast-paced environment - Strong communication, organizational and interpersonal skills - Exceptional customer service and follow-through skills - Ability to maintain confidentiality and apply privacy requirements. - Proficient in Microsoft Office (specifically Excel, Word, and Outlook) - Knowledge of HR policies, procedures, and systems - Experience working on a team, and remaining flexible - Knowledge retention and recall - Self-sufficient utilization of resources - Ability to work under pressure As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a **HR Service Center Representative - Junior** role working in **Framingham, MA (Remote).** APPLY NOW for instant consideration! **Pay Details:** $19.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.