Director of Private Funds Support

CIBC
Boston, MA

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

The Director of Private Funds works closely with the investment team, private fund administration team, operations and our external custodian partners to become the subject matter expert on the administrative processes for alternative investments. This role is responsible for development and maintenance of Alternative Investment administrative process training as well as to support the client service teams to effectively service their clients.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

  • Work closely with investment team, operations and private funds team to understand the processes and requirements for alternative investment products.
  • Subject matter expert for private placement memorandum procedure (suitability & distribution), subscription documents (procedure for submission, completion and supporting documentation requirement), and post-trade support (capital call processing, asset booking and pricing)
  • Develop and maintain educational and training materials for all products. Host regular training sessions and is an available resource for the relationship management teams to provide on-going support.
  • Continuously engage external custodian partners to understand paperwork and processing requirements for new alternative investments, additional purchase and transfer requests.
  • Research, follow-up and assist with the resolution of inquiries and problems through effective interaction with custodial partners, relationship management teams, and private fund & operations departments in a timely and professional manner.
  • Participates in ongoing process improvements based on specialized skills, knowledge, and experience.
  • Participate in other duties as requested.

Who You Are

  • Bachelor’s degree with 4 - 6 years of previous professional experience in finance, fund administration, alternative asset trading platforms, or investor relations preferred.
  • 3 – 5 years of financial industry. Client servicing experience preferred.
  • Knowledge of trusts and various investment account registration types.
  • High level of comfort communicating directly with relationship management teams.
  • Understanding of or aptitude & ability to learn about alternative investments and the impact on processing and the client experience.
  • Experience completing private placement subscription documents and KYC/AML procedures preferred.
  • A genuine desire and capability to work in a professional and inclusive environment which requires teamwork, exceptional problem-solving skills, frequent re-prioritization , ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices.
  • Strong organizational skills necessary to manage working with multiple relationship management teams at once.
  • Ability to work independently and be self-motivated, but also able to collaborate with other departments and client service teams as needed.
  • Follow-up skills essential.
  • Excellent written and oral communication skills.
  • Ability to multi-task and manage priorities effectively with minimal direction.
  • Capacity to adapt to a rapidly changing business and technology environment.
  • Ability to learn proprietary software and databases.
  • Highly proficient user of Word, PowerPoint, Outlook, Adobe Acrobat and Excel.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $105,000 - $120,000K for the Boston, MA market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship

California residents — your privacy rights regarding your actual or prospective employment

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
  • Subject to plan and program terms and conditions

What You Need To Know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

100 Federal Street, 37th Floor

Employment Type

Regular

Weekly Hours

40

Skills

Client Service, Communication, Customer Experience (CX), Problem Solving, Professional Etiquette, Teamwork

Posted 2025-12-15

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