Resident Activities Director

First Realty Management
Brockton, MA
A family-owned and privately held property management company, First Realty Management has more than 70 years of experience and the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and learning opportunities from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

We are looking for a qualified and enthusiastic Resident Activities Director (RAD), to join a property in Brockton. This is a full-time position, Monday-Friday including resident events . This person will work with the site management team to develop and administer resident programs and services that contribute to and enhance site management objectives in creating and maintaining a Community of Quality.

Job Functions

Works to improve the quality of the living environment for the resident population by:

  • Planning, implementing, and actively supervising social, educational, and recreational activities/programs/special events for the resident population regularly.
  • Outreach to new residents to inform them about RAD programs and services available.
  • Developing a local social service network within the community, working to raise resident awareness of such services, and preparing a current referral list with primary contacts, phone, email, etc. for use by resident services and management staff.
  • Reporting resident-related concerns to the property manager promptly. Works with the manager to resolve issues and takes an active role in the resolution process.
  • Managing site newsletter process including newsletter preparation, submission to First Realty Communications Dept., and timely distribution to residents.
  • Working with the management team to plan and implement annual company-wide events including the First Realty Sports Olympiad, First Realty Academic Olympiad, NAHMA Drug-Free Calendar Contest, NEAHMA Kid's Day, First Realty Honor Roll Club, Community of Quality awards program, etc.
  • Working with management staff on resident retention programs, marketing strategies, and new resident orientation programs. Actively participates in these programs and develops new resident services initiatives that support these efforts.
  • Following all First Realty Risk Management and site safety guidelines regarding parent/ guardian permission, transportation, incident reporting, vendor insurance coverage, etc.
  • Overseeing Computer Learning Center/Lab program (as applicable) including a budget, contractor supervision, scheduling, resident participation reports, marketing, facility and equipment maintenance, and management.
  • Providing support to the management team on resident social service issues and maintaining confidentiality in all matters pertaining to the same.
  • Develops an annual RAD budget for submission to the property manager.
  • Maintains petty cash fund for RAD program and administers petty cash reporting to REAS.
  • Facilitates and administers grants, as applicable to the site.
  • Networks with local businesses, schools, and others, to enhance resident services.
  • Provides outreach to, secures, and coordinates college/university tutors for youth on-site in the after-school education program (HASI).
  • Maintains and secures RAD program equipment and inventory.
  • Other responsibilities as assigned at the site, or RAD programs at other sites.

Requirements

  • Ability to handle sensitive issues with confidentiality, diplomacy & tact, using excellent judgment.
  • Strong communication skills, verbal and written.
  • Strong Problem-solving skills.
  • Proficiency with MS Word, Excel, and the Internet.
  • Current certification in First Aid and CPR.
  • Excellent resident relations and customer service skills
  • Strong communication skills, verbal and written.
  • Ability to effectively work on simultaneous tasks.
  • Ability to adapt to changing priorities.
  • Proven ability to oversee groups of children.

Level of Education/Training/License

  • Bachelor's degree in a related field preferred.

Experience

  • Prior work experience in social services or related fields.
  • Prior experience in an office environment preferred.
  • Experience overseeing groups of children.

Benefits

  • Sign-on Bonus
  • Paid Vacation, Holidays, PTO/Personal leave.
  • 401(k) plan
  • Health, Vision, and Dental insurance.
  • Life Insurance, Short- & Long-Term Disability.
  • Flex spending accounts & Transportation expense accounts.
  • Opportunity for professional growth and development.
  • An EOE/ Veterans/Disabled Employer: If you need accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000, ext. 3772.
Posted 2025-11-19

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