Bus Driver

Bus Driver at Hebrew SeniorLife summary:

Provide safe, reliable, and courteous transportation services for residents of a senior living community using a fleet bus; perform pre-trip inspections, assist passengers (including those with mobility needs), record trip data, and follow scheduling and reporting procedures. Must hold a valid Massachusetts Class 2 CDL, pass background and DOT physical checks, attend required in-services, and demonstrate strong communication, customer service, and organizational skills. Duties include assisting passengers on/off the bus, handling packages and wheelchairs, maintaining mileage and fuel records, and adhering to safety and attendance policies.

Job Description:

This position is responsible for providing safe, reliable, courteous , and efficient transpo r tation services to our Residents using our fleet bus. Must possess a va lid driver's license and CDL license. Strong communication ski ll s to effectively interface with Residents, staff, vendors, and genera l public. Must be able to pass a background check. Candidate should have a compassion for and desire to work with an older adult population.

• Professional commun i cation sty le to interface wit h residents , personal companions and family members

• Maintains a high le ve l of se lf direction , whe n operating a fleet vehicle and dealing with daily transportation destinations

• Problem solv ing skills to deal with unexpected destinations and unscheduled transports, while staying

within the approved time frame

• Strong organizational sk ills to deal with daily schedules, pr ioriti es of destinations , la st minute changes and unexpected requests of residents

• Excellent customer service skills in dea ling w ith an aging population , abi lit y to diffuse d iffi cu lt situations

of a personal nature

• Uses good judgment when dealing with emergent situat io ns, both on the road , in handling a fleet vehicle in all weather conditions, as well as dealing w i th resident demands and keeping the residents ' safety as a top priority

• Maintains a genuine interest in providing top geriatric care, within the scope of their duties and a

continued belief in the culture of Orchard Cove

• A monthly schedule of bus trips will be distributed at the end of each month

• Al l trips must be covered. In the event you cannot cover a shift please ca ll the Resident Experience L ead/Transportation Coordinator. In the case of no coverage please notify Member Se rvices ASAP so that arrangements can be made for an alternate means of bus transportation

• Arrive 30 minutes before schedu l ed trip to warm up or cool off the bus and conduct pre - trip inspection. In the w inter plan t o arrive earl ier if there has been a snowstorm in order to clean off t he bus

• Greet and help people both on and off the bus. For shopping trips, please assist m e mbers with packages

• Record on daily sheet starting and ending mileage, starting and ending times and your initials

• Please use phone only when necessary and never while driving. No personal ca ll s a ll owed on bus phone

• Bus keys are held at concierge (front) desk. Keys are · to be picked up and returned to the desk after each shift. Store gas receipts in monthly envelope provided

• Turn in gas envelope to Transportation Coordinator at end of each month. Turn in daily schedule to

Transportation Coordinator at the end of each s hift

• Due to the nature of scheduling, you must give a least a 2 week notice for vacation time

• Education: High School or equivalent

• Must have a current Massachusetts driver's license Class 2 CDL and in good standing

• Previous Experience: 1-2 years of related customer service experience

• In addition, employee must successfully pass the CORI check as requested by Orchard Cove. Must be able to pass DOT physical exam. Must attend mandatory in-services provided by Orchard Cove and periodic in-services in order to keep your license current

• Ability to occasionally move items up to 30 pounds

• Ability to push an occupied wheelchair and lift an empty wheelchair into trunk of car

• Exposure to various weather conditions

Remote Type

Salary Range:

Keywords:

CDL bus driver, senior transportation, resident shuttle driver, ADA assistance, pre-trip inspection, DOT physical, customer service, schedule coordination, wheelchair assistance, background check (CORI)