RESIDENT DISTRICT MANAGER - Babson University - Babson Park, MA

Job Description

Job Description

Salary: $130,000 - $140,000

Other Forms of Compensation: Bonus Eligible (30%)

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Are you a dynamic, people‑driven leader ready to shape the future of campus dining? Do you excel at building strong client partnerships, inspiring diverse teams, and driving operational excellence? If so, we want YOU to join our Chartwells Higher Education leadership team as our next Resident District Manager (RDM)!
As the RDM, you will oversee a large, multi‑unit dining account—serving as the primary point of contact for our client while leading the strategy, service culture, and operational success of the entire account. In this highly visible role, you’ll guide our teams to deliver exceptional food experiences while achieving both operational and financial goals in a fast-paced, highly collaborative environment.

What You’ll Lead & Own
Strategic Leadership

• Inspire, motivate, and mentor a diverse team across a large, multi-unit operation.
• Build trusted relationships with clients, students, and the surrounding community.
• Foster a culture rooted in transparency, accountability, inclusivity, and safety.
• Represent Chartwells as the face of the dining program at key client and community events.

Operational Excellence

• Drive performance toward key organizational goals: profitability, safety, engagement, and service quality.
• Ensure all decisions balance short- and long-term impact while involving key partners.
• Support cross-functional areas—including culinary, nutrition, safety, and marketing.

Business Performance & Growth

• Own the financial performance of the account, including forecasting, budgeting, and reporting.
• Ensure client satisfaction, account retention, and identify cross-sell opportunities.
• Support rebid efforts and strengthen long-term business partnerships.

Compliance & Standards

• Ensure adherence to local, state, federal, and company regulations.
• Maintain full compliance with USDA program requirements and reporting.
• Conduct thorough unit audits (food storage, sanitation, safety, etc.).

Talent Development

• Champion team growth through coaching, performance evaluations, and succession planning.
• Ensure strong understanding of all roles within the operation to support effective development.

What You Bring to the Table
We’re looking for an innovative leader with:

A strong track record in foodservice management and multi-unit leadership.

• Bachelor’s degree and 3+ years of management experience in foodservice, hospitality, or support services.
• Exceptional customer service orientation and the ability to build strong partnerships.
• Proven business, financial, and operational acumen.
• Strengths in initiative, critical thinking, communication, multitasking, and prioritization.
• A proactive champion of diversity, inclusion, and a positive workplace culture.
• Excellent computer skills, including Microsoft Office and POS software proficiency.

Why Join Us?
At Chartwells Higher Education, we believe in fueling the future—one meal, one moment, one student at a time. As a Resident District Manager, you will have the platform, support, and autonomy to make a lasting impact on the campus community while growing your career with an industry leader.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Req ID: 1494626

Chartwells HE

KRISTINA MCCARTHY

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