Office and Program Coordinator Job Description

The Office and Program Coordinator will assist with the day-to-day operations of the Mission Main Tenant Task Force office including arranging meetings for Board Members, addressing and resolving office and tenant related issues, and supporting other staff with any activities, outings and events for the community. They will provide leadership and ongoing support to volunteers in order to strengthen community involvement with the Task Force and build strong relationships. They will work Part-time, 30 hours per week, Monday through Friday from 9:30am to 3:30pm position supporting the Task Force operations. On occasion, they may be asked to work in the evenings and weekends as needed to support activities and events.

Responsibilities:

• Answer telephone calls and transfer to appropriate staff member.
• Set up and coordinate all meetings and conferences for the Task Force Staff and Board.
• Meet and greet clients, residents and visitors.
• Create and modify documents, forms, newsletters, flyers, brochures and other publications using Microsoft Office Tools and other software.
• Perform general clerical duties including, checking the main email account, managing the calendar for staff and Board, photocopying, faxing, mailing, filing, and sending UPS/Fed Ex/USPP packages and letters.
• Ensure that all phones, copiers and other office equipment are maintained and is operating in proper working order.
• Search for and price out items to purchase for office, activities, events and programs.
• Attend various meetings, activities and events in order to promote the Task Force message and recruit volunteers.
• Serve as liaison between the Task Force, volunteers, businesses and other organizations.
• Provide advocacy support and assistance to all the residents of the Mission Main Housing Development.
• Work with residents and be a resource to them in getting information on various topics and issues that benefit their living conditions at Mission Main.
• Help build relationships with other organizations, businesses and residents throughout the Mission Hill Community and Development
• Assist with the development, planning and implementation of all children, family and senior programs, activities and events for the Mission Main Tenant Task Force.
• Identify on-going needs for volunteer services and present to the Staff and Board of the Task Force.
• Any other tasks as requested by the Task Force management and the Board related to any decorations, donations, gifts, prizes, room setup, activities, outings and events.

Qualifications:

• 3 years of experience with public housing and regulations preferred.
• Direct community organizing experience and training preferred.
• Strong written and verbal communication skills.
• Strong organization and negotiating skills.
• Flexible work hours with occasional evenings and weekends as needed.
• Ability to work independently and as a team member.
• Ability to outreach, motivate and build relationships with diverse groups.
• A genuine enthusiasm for meeting new people and involving them in resident/community activities.
• Understanding of diversity issues and abilities that residents may encounter.
• Ability to work in a racially and ethnically diverse environment.
• Computer and database skills preferred including Microsoft Office Suite.

Communication/Reasoning Demands:

• The ability to coordinate, analyze, organize, compile and compose data and information.
• Able to negotiate, guide and provide instructions to and communicate with individuals of all racial, ethnic, and physical ability backgrounds.

Pay structure and application process:

• Pay will be in accordance with the applicant’s skills, educational background and years of experience in the similar field.
• Submit resume and cover letter to [email protected]

Pay: $25.00 - $27.50 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Work Location: In person