Office Manager/Bookkeeper

Job Description

Job Description

Company Overview:
Landscaping by J. Michael has been an industry leader in landscaping in Massachusetts for over 3 decades. LJM’s company culture reflects only the utmost professionalism, and nothing less. LJM is rooted in a culture of motivation, excellence, and professional growth. The office is headquartered in Marshfield, MA.

Position Overview:
We are actively seeking an accomplished Office Manager to assume a pivotal role within our rapidly expanding team. The ideal candidate will possess significant organizational and management abilities, showcasing leadership skills and strategic thinking. This position demands a professional with exceptional organizational skillls and proven management capabilities. As the heartbeat of our office operations, the Office Manager will play a vital role in steering the course of daily functions and will be instrumental in shaping the trajectory of the company. This role is designed to offer a pathway for career longevity and continuous professional development. The successful candidate will be excited about contributing to the overall efficiency and success of our organization.

Day-to-day responsibilities would include a combination of the following:
The Office Manager is ultimately responsible for the effective operations of the Administration of the business. This includes supervising and delegating work appropriately of the Receptionist and Bookkeeper.

Management Responsibilities:

• Spearhead the delivery of exceptional customer service, establishing and nurturing positive relationships with both clients and vendors.
• Responsible for Programming and Initiatives: Perceive problems and execute against process improvement initiatives contributing to the strategic efficiency of daily operations.
• Cultivate meaningful client relationships through effective telephone engagements, ensuring a thorough understanding of their needs.
• Strategically manage the scheduling database to optimize service calls, materials allocation, contract oversight, and work-hour distribution.
• Take a leadership role in procurement activities, issuing purchase orders, and maintaining meticulous documentation to enhance overall efficiency.
• Conduct thorough reviews of Daily Job Reports, promptly identifying and reporting discrepancies to the Operations Manager for strategic resolution.

Administration Responsibilities:

• Ensure that Certificates of Insurance are processed accurately and timely.
• Oversee accounts receivable with a focus on maintaining timely payments, utilizing effective collection strategies to uphold balances within a 35-day invoice period.
• Provide strategic support to team members in various capacities, including IT, HR, etc., demonstrating adaptability and a solution-oriented approach.
• Act as the welcoming face for walk-in customers, addressing inquiries about accounts, landscaping services, and supplies with a focus on customer satisfaction.
• Back up Reception, HR and Bookkeeping duties as needed.

Apply to this role if you have:

• Management experience and can lead an organization and office administration.
• Constantly looking for problems and ways to improve the operations
• A high level of ownership, is highly organized, and loves to see a job well done.
• Excellent interpersonal skills both in leadership, client relationships, and vendor relationships.
• A high-level of organization, attention to detail, and ability to dissect issues.
• Ability to manage, delegate, and adapt with changing priorities
• Ability to handle matters confidentially with accurate filing and maintenance of documents.

Qualifications:

• 5+ Years Minimum working in an Office Management Role or another Leadership Administration Experience
• Bachelor’s degree or equivalent work experience.
• Proficiency with Microsoft Office and Outlook, Adobe & QuickBooks On-line

Requirements:

• Must be able to communicate effectively in English, both verbally and in writing, and to comprehend and follow oral and written instructions.
• Must be able to fulfill all job responsibilities and physical requirements with or without reasonable accommodation.

Compensation Band:

The expected annual total compensation for this position is $58,500-65,000.

LJM reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. LJM has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment.

Division: Administration Hours: M-F 8A-5P (or later if required) Saturday – as needed during peak season Classification: FTE, Exempt Reporting to: CEO Personnel Supervised: Reception (part-time)

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