Senior Manager, Specialty Channel & Patient Insights

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Manager, Specialty Channel & Patient Insights

Location: Boston, MA (Hybrid)

Position Summary:

As the Senior Manager, Specialty Channel & Patient Insights, this position will serve to lead analytics for the enabling of channel and patient services specific insights supporting our specialty products.

This newly created position is a vital and strategic role within our growing Market Access and Patient Services team. As a key member of the team, you will actively monitor policy, competitor, market conditions and partner performance via in-depth analytics to inform critical decisions and shape future channel and patient services strategies and tactics. This role is primarily focused on Galderma’s first-in-class specialty biologic treatment, for atopic dermatitis and prurigo nodularis.

Specifically, you will develop and communicate actionable insights derived from primary and secondary data analytics to effectively measure channel and patient services effectiveness and identify opportunities to enhance patient experience. You will also help build new capabilities via developing analytics tools, analyzing syndicated and claims data.

You will also collaborate with cross-functional teams to support pull through payer wins and strategies. You will support data-driven decision making, pull through key insights, and build business understanding. As a new capability within the organization, you will have the opportunity to assist in the design, development, implementation, and deployment of automated channel and patient services analytics solutions to drive and accelerate evidence and insight generation.

The position is a hybrid-based role out of our Boston office with a requirement of 3 office days per week.

Key Accountabilities

• Develop and implement channel and patient services analytics plans, including budget management.
• Identify business needs and propose potential analytics approaches to develop solutions.
• Use business understanding to translate unstructured, complex business problems into the appropriate data needs, analytical models, and solutions.
• Support ongoing and planned strategy analytics (e.g., analog assessment) as well as maximizing pull-through effectiveness.
• Inform annual brand plans via analytics and desk research to inform critical customer and market trends.
• Monitor utilization and patient affordability trends with channel and patient services analytics that can help inform future channel strategy and patient services optimizations.
• Develop channel and HUB performance reporting strategy, augmenting and streamlining current reporting.
• Ability to lead external partners for dashboard building and methodology alignment
• Translate complex analytics to communications that can help support Market Access and Patient Services strategies and tactics.
• Manage statistical analyses to develop and deliver outcomes research or reimbursement programs.
• Provide cross-coverage for the Market Access Analytics and Evidence Generation Lead as needed.

Minimum Education, Knowledge, Skills, and Abilities

Education and Experience

• Master’s, PharmD, PhD, MBA degree + 4 years - OR - Bachelor’s degree + 7 years of data science, pharmaceutical science, business analytics, statistics, data mining, applied mathematics, engineering, computer science or related field experience.
• Prior experience in HEOR, market access, and/or closely related areas within a pharmaceutical company or consultancy.
• Exceptional analytics and technical data skills with creating and/or supporting complex models.
• Experience working with market access and specialty pharmacy datasets (e.g., SP/HUB data, LAAD, MMIT, etc.); SQL, Python or R required; Power BI experience is also highly desirable.
• Technical proficiency of U.S. drug reimbursement and access, i.e., understanding of coverage, coding, and payment is required.
• The candidate will proactively deliver advanced specialty channel and patient services analyses and insights.
• Strong understanding of the US payer, channel landscape, and patient services
• Travel requirements: ability to travel up to 20% as required.

Knowledge, Skills and Abilities

• Proven experience handling messy and fragmented data sources (SP/HUB), applying rigorous cleaning and normalization techniques to generate meaningful analytics.
• Ability to communicate effectively to translate complex analytics to influence multiple stakeholder environments.
• Strategic planning, execution, and project-management along with excellent analytical skills are required.
• Ability to partner closely with market access strategy, payer marketing and field-based market access teams across channel and patient services to identify and deliver on strategic analytical initiatives.
• Experience and knowledge in statistics and advanced analytics preferred.

About the Compensation:

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $150,000- $180,000 (Boston, MA).

In addition to base salary, we provide an opportunity to participate in an annual

short-term incentive program that is based on corporate performance with a

multiplier focused on individual performance. We offer a competitive and

comprehensive benefits program including health insurance, 401(k) plan with

employer match, a generous paid time off policy, hybrid work schedules and more.

All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship. This position does not offer visa sponsorship now or in the future. If you require sponsorship, please do not apply. Individuals requiring sponsorship are not eligible and should not apply.

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.