Analyst 3 - Customer Complaints

Pioneer Data
Somerville, MA

Description:



Title: Customer Service Analyst


The analyst is the subject matter expert for REMS Evaluation products. The analyst provides superior key analytics and accelerates growth by building strong and collaborative relationships. The analyst seeks out new Business Development opportunities to streamline and enhance the Customer Service function. This position will require in-depth knowledge of each operating company's policies and procedure. This position will require in-depth knowledge of FDA/DEA requirements and the varying elements to assure safe use per REMS Evaluation product. Must possess high-level multi-tasking and organizational skills.


Top Three Skills: SAP knowledge (Atlas or ROTC), Communication, Independent

Enable Skills-Based Hiring

No

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Additional Details

  • Solution & Requisition Sourcing Type : Vendor Neutral|Sourced
  • Reason for Request : Open Position
  • Critical Position? : No
  • Is this position safety sensitive? : No
  • Will this position require the handling of a controlled substance? : No
Posted 2025-09-05

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