Membership & Development Assistant

Job Description

Job Description

Membership & Development Assistant

About The 100 Club of Massachusetts

The 100 Club of Massachusetts is a nonprofit organization committed to supporting the families of fallen active-duty police officers and firefighters across the Commonwealth. Through financial assistance, scholarships, and a strong network of community support, we stand with those who have paid the ultimate sacrifice.

Position Overview

The Membership & Development Assistant plays a key support role in the day-to-day operations of the organization with a focus on member relations, member and community outreach, event coordination, fundraising/development initiatives, and general administration . Reporting to the Director of Operations (50%) and the Executive Director (50%), this role supports key development and member/donor engagement activities.

This is an excellent opportunity for an early-career professional with a passion for mission-driven work, strong organizational skills, a commitment to our first responder community, and a desire to grow in the nonprofit and fundraising fields.

Key Responsibilities

Administration and Membership Operations (50%)

• Serve as the initial point of contact for members, donors, and general inquiries via phone, email, and mail, working closely with the Director of Operations to ensure positive member and donor experiences, communications, and follow-up.
• Process new and renewal memberships, donations, and corporate sponsorships, accurately entering information (including all member/donor communications) into the CRM/database and ensuring timely mailing of acknowledgements and membership materials.
• Serve as the key database administrator, ensuring all data is coded accurately and running reports as needed.
• Manage the inventory and fulfillment/distribution process for membership cards, decals, t-shirts, and other member "swag" and manage all member and other mailings.
• Provide administrative/logistics support for regular outreach to fire and police departments, including "First Responder Fridays" on-site at police/fire stations, the 100Club's Fire/Police "Ambassador" program, the annual statewide Brew Pub Tour and other member/community events.
• As needed, staff Hundred Club tables at statewide/regional conferences, meetings, golf tournaments, and other events.
• Assist in planning and staffing events honoring or supporting first responders and their families.
• Identify potential opportunities for volunteer and intern engagement and recruit/supervise as necessary.

Development & Fundraising Support (50%)

• Support the Executive Director with scheduling donor and other meetings, preparing briefing materials, and managing follow-up scheduling and communications with donors and supporters.
• Spearhead internal team meeting agendas and follow up on project tasks and timelines with team members.
• Support the Executive Director in scheduling and managing Development Committee meetings, including drafting agendas and taking minutes.
• Support execution of annual campaigns, appeals, and donor engagement strategies as well as support for fundraising events including but not limited to the Bruins BFIT Challenge and Falmouth Road Race.
• Prepare/run regular reports (using both the CRM and excel spreadsheets) to support Executive Director in tracking strategic goals, including membership and donations.
• Support the development and recruitment of a "Young Professionals Board" and related activities, communications, and events
• Assist with other administrative fundraising tasks, as needed.

Qualifications

• Bachelor's degree preferred.
• 1 – 3 years of experience in membership services, event coordination, fundraising and/or administrative support required.
• Prior experience working with a donor or member management database (e.g. Salesforce, Bloomerang, DonorPerfect) required.
• Proficiency with Microsoft Suite, particularly Excel and Word required.
• Experience in a non-profit setting preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Comfort working independently and as part of a small team.
• Ability to represent the organization professionally and enthusiastically in public.
• Massachusetts residency, valid driver's license, and access to reliable transportation for occasional in-state travel is required.
• Personal commitment to and appreciation for the first responder community is essential.

Work Environment & Compensation

• This is a full-time, 40-hour-per-week, non-exempt position, with some flexibility for remote work.
• Occasional evening or weekend hours required for events or outreach.
• Salary Range: $24.00 - $27.00 per hour (when annualized, $50,000-$57,000), commensurate with experience.
• Benefits: Vacation and sick time, 12 paid holidays, and professional development opportunities.
• Location: Currently Braintree, MA (accessible only by car; parking provided). The organization may move offices to Boston, MA in 2026.
• Meaningful work with a mission-driven team supporting Massachusetts heroes and their families.

To Apply

Please submit a resume and a brief cover letter outlining your interest and relevant experience.

The 100 Club of Massachusetts is an Equal Opportunity Employer.

The Hundred Club of Massachusetts is an Equal Opportunity Employer, valuing a diverse and inclusive workplace. We encourage candidates of all backgrounds to apply. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.