Regional sales manager
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The Market Sales Manager oversees and drives the Value-Added Services (VAS) sales, customer experience, Associate development and regulatory compliance as a member of the management team. Lead design and execution of strategies to enhance key performance indicators that drive revenue. Serve as primary liaison in the location with management.- The Market Sales Manager will partner with local leaders to drive sales revenue, as well as manage the employee results through training, coaching, and mentoring of the sales process
- Execute training and development of all Sales staff to maximize counter sales revenue; to include individual and group sales initiatives
- Locally manage all VAS promotional offers, program pitch delivery, program services, marketing materials and Associate interaction for all Associates in the location
- Serve as the primary VAS liaison for the management team, updating and communicating on all performance actions and decisions related to VAS
- Review sales results and apply strategies to obtain business objectives
- Support business development by identifying and recommend necessary actions to improve low performance
- Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel
- Bachelor's Degree (or equivalent)
- 3-5 Years of Sales experience
- 1-2 Years prior management (preferably in a Sales capacity)
- Experience in car rental, hospitality, or tourism a plus
- Demonstrated ability to direct and motivate teams
- Must maintain Valid Driver's License and comply with Company Policy & Procedures regarding violations
- Financial and business acumen
- Customer service resolution practices
- Excellent communication techniques
- Sales Management/Coaching ability
- Analysis and report modeling understanding
- Highly organized.
- Ability to interface with multi-faceted, cross-functional teams
- Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
- Strong Time Management skills
- Customer service aptitude - Ability to address and resolve customer service issues
- Flexible and able to adapt to changes
- Excellent oral and written communication skills, with a focus on internal relationship building to allow for business success
- Build Talent
- Leading Courageously
- Personal Accountability
- Effective Communication
- Drives Collaboration
- Demonstrates Initiative
- Process Excellence
- Passion for Customer Service & Stakeholder Success
- Trust & Integrity
- Uses Insightful Judgement
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