Vendor management support analyst

Insight Global
Quincy, MA

Job Description

A large retail & commercial bank is looking for a Vendor Management Analyst to join their team in Mexico. The role can be fully REMOTE Monday-Friday 9-5PM EST. The candidate must be bilingual in English/Spanish. The bank has close to $90B in assets, 9K employees and more than 2M customers along the east coast. In addition to providing excellent banking experiences for their customers, the bank also very involved in the community through charitable giving and philanthropy to give back to low/moderate income and underserved communities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Monitors activities to minimize the company's exposure to third party risk.

  • Activities may include vendor management system administration, service manager support, third party assessments, risk identification and remediation.

  • Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards.

  • Responsible for ensuring all company activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

  • Ensures transparency of business results, finance and processes.

  • Typically organizes a reporting system and tracks goals accomplishment, collect and process data and provides managers with all necessary company management data and information.

Essential Functions/Responsibility Statements:

  • Drive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies and standards.

  • Communication & Training: Maintain two-way communications with SLoD (Second Line of Defense). Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.

  • Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of frameworks, policies and standards.

  • Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards.

  • Report and escalate exceptions and facilitate Business Line corrective actions.

  • Continuous Monitoring: Continuously monitors all sources of risk existing within the Business Line and externally.

  • Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line.

  • Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.

  • Engage and hold Business Line process owners accountable to identify and assess risks. Support Business Lines in risk identification (e.g. NPBA, change management, etc.) Ensure all issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Business Line are resolved within established timelines.

  • Validate issues to ensure Business Line remediation is sufficient to address root cause and prevent recurrence.

  • Validate the adequacy of controls, escalate deficiencies as appropriate. Identify root causes of control deficiencies/weaknesses and take appropriate action to ensure Business Lines remediate and prevent recurrence.

  • Exam Management: Liaison with the Business Line for all exam related activities including regulatory, Internal Audit and Credit Risk Review.

  • Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.)

Compensation:

$15/hr to $24/hr.

Exact compensation may vary based on several factors, including location, skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

  • 3+ year experience in Vendor Management, Third- Party Vendor Risk, Risk Management, Internal Controls, Auditing, relevant line of business experience

  • 1-3+ years professional experience in Banking, Consulting, Risk management, or similar

  • financial technology services sector, particularly in retail/commercial banking and risk management

  • intermediate experience in Excel

  • experience executing risk projects across multiple business lines and understanding of related regulations

  • background with the procurement process (handling Statements of Work (SOWs), expense requests, and contract lifecycle management)

  • Prior exposure to contract negotiation and SLA oversight

  • experience with Third-Party Vendor assessments, Risk identification, etc

  • high attention to detail and organized - SAP or Hiperos, Coupa, Oracle Cloud

  • Certifications in procurement or vendor management (e.g., CPSM, PMP)

Posted 2025-11-21

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