BREAST HEALTH PATIENT NAVIGATOR

Emerson Hospital
Concord, MA

BREAST HEALTH PATIENT NAVIGATOR

Job Ref: 33506
Category: Medical Assistant
Location:

133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: Ragulin Coyne Practice
Schedule: Full Time
Shift: Day shift
Hours: 8:30-5:00pm
Pay Range: $20.00 - $26.00 per hour

Reporting to the Administrative Director and Physician and supervised by the Practice Manager. The Breast Health Patient Navigator-Surgical Scheduler is responsible for coordinating all aspects of breast health patient care. Assists the physicians and Mid-Level providers as needed. Assures Patient Experience protocols are followed.

Minimum Qualifications

  • Education
    • High School Diploma or equivalent preferred.
  • Experience
    • 3-5 years’ experience working as a navigator or surgical scheduler in a clinical setting
  • Licensure and/or Certification
    • Graduate of a Medical Assistant/Secretary program preferred
  • Skills
    • Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of EPIC and Meditech electronic medical records preferred.
    • Excellent organizational skills, detail oriented with strong ability to multi-task required.
    • Familiarity with medical terminology preferred
    • Knowledge of patient billing, prior authorizations, account processes, third party billing and revenue cycle preferred.
    • Ability to read, write and communicate in English.
    • Excellent customer service skills.

Ability to maintain confidential information required

Posted 2026-01-28

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