Accounting Clerk
- Perform clerical work, creating and maintaining spreadsheets
- Review Income Audit report daily
- Prepare accounts payable invoices for processing.
- Process accounts payable payments weekly via financial systems.
- Assist in the monthly close process by posting journal entries related to payroll, prepaid etc.
- Collect and reconcile vendor statement on a weekly basis.
- Monitor, prepare, and communicate financial reports in accordance with Raffles Hotels required due dates.
- Perform general cashier duties for the property.
- Liaise with the accounting support team in charge of processing AP invoices and month end process.
- Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
- Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
- Keep management aware of any unusual operation or financial occurrences and/or significant deviations.
- Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
- Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
- Cross-Train in other areas within the Finance Department.
- Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience
- College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
- Must be proficient in Windows, Microsoft Office (Intermediate Excel required)
- Previous accounting experience preferred
- Knowledge of PMS Opera Cloud preferred
- Long hours sometimes required.
- Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Hourly Wage: Intro rate at $28.80 - wage after 90-day probationary period at $32.00
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical, dental, vision and life insurance.
- Personalized development opportunities across Accor's extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities
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