Telecom Expense Management Analyst

Onsite 5 days a week in Boston, MA

Our client operates one of the nation’s largest mass transit systems, serving millions of residents across a broad regional network of bus, rapid transit, streetcar, trolley, and commuter rail services. The organization maintains a diverse fleet and extensive infrastructure to deliver dependable public transportation and continues a long tradition of innovation and progress.

Rate: $45.00 to $55.00/hr. w2

Responsibilities

• Analyze and interpret telecommunications billing data to validate charges and identify cost-saving opportunities.
• Develop reports and presentations to communicate findings to management and stakeholders.
• Track and monitor KPIs for telecommunications usage, costs, uptime, and time to repair.
• Review contracts to ensure favorable rates and terms, with knowledge of ITT72 considered a plus.
• Collaborate with vendors to resolve billing disputes and service issues.
• Stay current on telecommunications technologies and industry trends.
• Maintain accurate and up-to-date records of all telecommunications assets and services.
• Verify E-911 location information for applicable services.
• Identify and implement process improvements to streamline expense management.

Experience Requirements

• 5 or more years of experience in telecommunications expense management with clear focus on expense management versus general telecom analysis.
• Hands-on TEM experience on the cellular side with emphasis on cost controls.
• Advanced SQL and Excel proficiency for data analysis and reporting.
• Familiarity with ITT72 (preferred).

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( [email protected] , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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