Collections Specialist

SUMMARY/OBJECTIVE:
The Collections Specialist is responsible for overseeing the collections of commercial, residential and consumer loans.

ESSENTIAL FUNCTIONS:

• Manage the collection activities for commercial, consumer and residential loans by reviewing the past due report/contacting borrowers
• Coordinate collections efforts with Commercial Loan Officers for commercial past due loans
• Maintain accurate records of all collection efforts and customer contacts.
• Adhere to regulatory and compliance guidelines in place associated with collections
• Assist in audits for the commercial, residential and consumer areas associated with collections and other areas as needed
• Monitor upcoming maturities and matured loans for payment processing
• Respond to credit bureau disputes and update directly through e-Oscar or via the core system
• Monitor daily maintenance reports from the core system for accuracy
• Manage Bankruptcy tracking for consumer and commercial loans
• Assist with customer inquiries as needed

JOB QUALIFICATIONS:

• 1-3 years’ experience in the lending area of a bank
• Business Degree or related field preferred
• Technical proficiency
• Excellent communication, interpersonal, and organizational skills
• Ability to prioritize workflow and succeed in a multitasking environment
• Ability to work independently and within a team

The hourly rate range for the Collections Specialist position is $25 - $40 per hour

About Northern Bank & Trust Company

Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).