Shift Lead
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $17.5 - $21 / Hourly
Recommended Jobs
Outpatient Therapist
Outpatient Therapist Community Services Institute (CSI) is searching for Outpatient Mental Health Therapists to join our behavioral/mental health team in Boston and Springfield. Our clinicians pr…
Kitchen Helper/Dishwasher (Full-Time) - $250 retention bonus!
Job Description Job Description Heatherwood , the premier retirement community for active seniors in Tewksbury, is now hiring for a full-time Kitchen Helper/Dishwasher. **We are currently off…
Portfolio analyst
Job Description Job Description About the Firm Harrison Gray Search is recruiting on behalf of a fast-growing, global family office and investment advisory firm founded in 2006. Our client adv…
Travel Nurse RN - Psych - $684 per week in Tewksbury, MA
Registered Nurse (RN) | Psych Location: Tewksbury, MA Agency: CrossMed Healthcare Pay: $684 per week Shift Information: Days - 5 days x 6 hours Contract Duration: 20 Weeks …
District Six Accounting Co-op Fall 2026
Position Summary The District Six Accounting Co-op will support the District Six Administrator with a variety of fiscal and budgeting projects and tasks. District Six is part of MassDOT’s Highway …
Electrical or Plumbing Inspection Auditor
Never Job Search Again: Ideal for Experienced Professionals Seeking Flexible Opportunities Rodenhiser has been building a premier team of technicians since 1928, serving thousands of satisfied cu…
Learning Designer
Job Description Join a high-impact Agile team supporting one of the nation's largest electronic healthcare modernization programs. As a Learning Designer, you independently assess, design, deve…
General Practice Care - Associate Veterinarian - Waquoit Village, MA
➕General Practice Care - Associate Veterinarian - Waquoit Village, MA An exceptional veterinary hospital, with a dedicated team, is seeking an Associate Veterinarian …
Welder (GTAW/TIG)
Job Responsibilities: Prepare materials for welding; cuts, grinds and cleans metal. Need a GTAW/TIG welder. Read weld blueprints, engineered drawings, and follow work order requirement…
Manager - Solution Consulting/PreSales - Regulatory
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…