2025/2026 Full-Time Seasonal Front Desk Associate 2nd Shift
Front Desk Associate – Hiring Immediately
Jiminy Peak Mountain Resort is looking for a Front Desk Associate to join our team at the Country Inn. The Front Office is the heart of our resort — you’ll be the first point of contact for our guests, setting the tone for an exceptional stay. If you’re friendly, detail-oriented, and thrive in a fast-paced environment, we’d love to hear from you!
Schedule:
- 2nd shift: 3:00 PM – 11:00 PM
- Seasonal: Now through mid-March
- Must be available weekends and holidays
What You’ll Do:
- Welcome and check guests in and out of the hotel
- Issue room keys, lift tickets, and guest materials
- Process payments and balance transactions
- Answer calls, emails, and guest inquiries
- Provide information about hotel services, resort amenities, and local attractions
- Dispatch housekeeping/maintenance staff and follow up on requests
- Ensure every guest receives outstanding service
What We’re Looking For:
- Available to start right away
- Customer service experience preferred
- Computer skills required (Springer-Miller & Microsoft Office a plus)
- Friendly, professional, and outgoing personality
- Strong communication and attention to detail
- Able to stand for extended periods
Why Join Jiminy Peak?
- Fun, supportive resort environment
- Free skiing/riding privileges
- Discounts on food, retail, ski/ride lessons, and more!
- Be part of a team that creates unforgettable guest experiences
*This position will report directly to the Front Desk Supervisor/and or Front Office Manager*
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