Data Analyst

Description The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in various consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. We are looking for a talented, experienced Data Analyst to join our team in Andover, MA. ! In this role, you will create, analyze, maintain, and present comprehensive real-time industry dashboards. You will work closely with cross-functional teams to understand their data needs and provide actionable insights. Your responsibilities include performing data analysis, creating reports and dashboards, and presenting findings to management. You should have strong analytical skills, experience with data analysis tools like Excel and SQL, and excellent communication skills to succeed in this role. A bachelor's degree in a related field (e.g., mathematics, statistics, computer science) is preferred. Salary ranges from $90,000 to $120,000, commensurate with experience and education. Objectives of this role

• Collect key point indicators/industry metrics
• Identify actionable trends
• Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks
• Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets
• Create best-practice reports based on data mining, analysis, and visualization
• Identify trends and opportunities for growth through analysis of complex datasets
• Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data
• Work directly with managers and users to gather requirements, provide status updates, and build relationships
• Present findings to senior leadership

Requirements

• Three or more years of experience mining data as a data analyst, preferably in a financial setting
• Proven analytics skills, including mining, evaluation, and visualization
• Technical writing experience in relevant areas, including queries, reports, and presentations
• Strong SQL or Excel skills, with aptitude for learning other analytics tools
• Knowledge of the FDCPA and other third party debt collections laws

Preferred Skills And Qualifications

• Bachelor’s degree (or equivalent) in mathematics, computer science, economics, or statistics
• Experience with database and model design and segmentation techniques, preferably within a financial background
• Strong programming experience with frameworks, including XML, JavaScript, and ETL
• Practical experience in statistical analysis through the use of statistical packages, including Excel, SPSS, and SAS
• Proven success in a collaborative, team-oriented environment

Physical Qualifications

• Be able to lift five pounds or more
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position-specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to travel occasionally when needed by the most efficient means of transportation
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, obligations, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and a 401 (k) with a match. EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.