Quality Technician

NEOTech
Westborough, MA

Quality Technician

The Quality Control Technician will work with Operations, Quality and Engineering to continuously improve quality performance while ensuring compliance to quality standards. This role performs a variety of quality control inspections/test on assemblies, components and product at various stages of the production process to ensure compliance with quality and reliability standards.

Essential Duties and Responsibilities:

Perform dimensional and visual acceptance inspection of in-process and completed PCBA and electro-mechanical assemblies to drawings, specifications, work instructions and routing sheets.

Identify and investigate out of specification situations to determine root cause.

Make recommendations for improving processes, technical documents, equipment and/or train operators.

Conduct any required special testing, failure analysis, validations, etc.

Troubleshoot returned merchandise from customers (RMAs).

Responsible for the maintenance and coordination of the material review board (MRB)

Responsible for the monitoring and reporting of established metrics

Documentation: develop and maintain all appropriate and required Level documents, i.e., checklist, work instructions, logs, etc.

Inspection: Perform inspection of sub-assemblies, periodic in-process checks, and final inspections, using internal drawings, schematics and quality inspections tools.

Non-conformance: Initiate and process documentation and related activities associated with non-conforming material and/or product with process and quality engineers.

Corrective Action: Initiate and process of documentation and related activities associated with internal and external corrective action, preventative actions.

Audits: Support internal and external (registrar and customer) audits as required.

Quality Liaison: Interface with customer, vendors and auditors as needed.

Maintain a safe and clean work environment.

Job Knowledge, Skills & Abilities:

Ability to read and understand blueprints, specifications and technical drawings. Experience with Geometric dimensioning and Tolerancing (GD&T) is required.

Self-motivated, analytical, good time management, detail oriented and thorough.

Ability to work well with other people. Strong communication skills in speaking and writing.

Excellent organizational, verbal, facilitation, listening, and written communication skills.

Strong analytical skills and problem solving.

Working knowledge of inspection tools such as calipers and microscopes.

Able to use the Microsoft Office Suite, specifically Word, Outlook, Excel and Power Point

Experience assisting with process validations (IQ/OQ/PQ) is a plus.

Knowledge/application of Lean/Six Sigma principles is a plus.

Experience/Education:

High School Diploma or equivalent. AS/AA degree in a technical field is a plus.

2-4 years working in an electronic manufacturing environment especially in a contract manufacturing.

2-4 years of previous quality inspector experience.

IPC 600 and 610 experience required.

Experience with IPC J-STD-001 is a plus

Experience with IPC 620 is a plus

Experience with medical devices and/or ISO 13485 is a plus.

Working experience with Smartscope inspection equipment is a plus

Working experience with AOI benchtop equipment is a plus

Basic Qualifications:

Must have proof of U.S. Citizenship to be considered

Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. NEOTech also provides a 401(k) Retirement Savings Plan option with a company match.

NEOTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

NEOTech has a long-standing commitment to maintaining a safe, quality-oriented and productive work environment. We also want all employees to perform their duties safely and efficiently, in a manner that protects their interests and those of their co-workers. We recognize that alcohol and drug abuse pose a threat to the health and safety of NEOTech employees and to the security of the Company's equipment and facilities. For these reasons, NEOTech is committed to the elimination of drug and alcohol use and abuse in the workplace. Candidates being considered for hire must pass a pre-employment background check and drug test which include screening for illegal drugs and marijuana.

Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen.

Posted 2026-03-09

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