Clerk Stenographer Principal

City of Springfield
Springfield, MA

: JOB Responsible for performing full clerical, administrative and general office duties involving transcription, typing, record and file maintenance, mail distribution and telephone reception. Work is supervised by the Director of Employee Operations. No supervision is exercised over other staff. EXAMPLE OF DUTIES Performs specialized clerical work requiring knowledge of departmental operations. Independently gathers facts and prepares reports requiring research and personal inquiries. Oversees telephone reception, mailing, and setting-up for Board meetings, including notification of petitioners. Transcribes Board meetings. Directs individuals to proper departments upon entrance to the building complex. Prepares correspondence in relation to work of the office. Explains departmental policies to the public, answers complaints and attempts to settle disputes. Assists department head with administrative detail. Operates standard office machines incidental to clerical assignments. Performs related work as required. SUPPLEMENTAL INFORMATION High school diploma or equivalent, supplemented by courses in business administration or office management. Three years of experience in the performance of difficult and varied clerical work.

Posted 2026-04-24

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