Office Services Associate Supervisor

The Millennium Group
Chelsea, MA

:

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

  • Supervise and coordinate daily mailroom activities and personnel
  • Ensure timely sorting, processing, and distribution of incoming and outgoing mail
  • Oversee customer service window operations and assist with inquiries
  • Maintain inventory of mailroom supplies and equipment
  • Implement procedures to ensure security and confidentiality of mail
  • Train and evaluate mailroom staff; assign duties and monitor performance
  • Coordinate with other departments for interoffice mail needs
  • Ensure compliance with postal regulations and organizational policies

Qualifications:

  • High School diploma or GED equivalent required.
  • Ability to lift up to 50lbs.
  • 1 to 2 year experience with customer service.
  • Proficiency in MS-Office: Word, Excel, Outlook
  • Ability to appropriately handle confidential and highly sensitive material.

WATCH Where Service Matters :

Posted 2026-04-21

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