Cafe Manager

Job Description

Job Description

Oversee the daily operations of the cafe, ensuring excellent customer service, smooth staff

operations, and consistent adherence to Kosher rules, safety and sanitation standards.

Core Responsibilities:

- Manage daily cafe operations and lead front-of-house and back-of-house teams.

- Opening and closing responsibilities, including reconciliation and cash-outs.

- Supervise staff scheduling and performance; provide training and onboarding.

- Manage inventory and vendor relations. Place orders and control food and beverage costs.

• - ‎Ensure consistent portioning, plating, and presentation of menu items
• - ‎Monitor freshness, labeling, rotation (FIFO), and proper storage of ingredients

- Enforce health, safety, and sanitation standards (ServSafe oversight).

- ‎Follow institutionally applicable dietary guidelines.

- ‎Oversee food preparation, batch cooking, and light cooking as needed (sandwiches, salads, soups, baked goods, grab‐and‐go items)

- ‎Ensure consistency in food, beverage, and presentation standards.

- ‎Build relationships with regular customers and the local community.

- ‎Handle customer feedback with care and professionalism.

- Develop and implement menu items and specials

Gourmet Caterers is the New England region’s premier caterer. For over 50 years, Gourmet Caterers has earned an excellent reputation for creating exceptional food service experiences of every size and level of complexity. The company manages food, drink events, and hospitality services at museums, libraries, performing arts centers, offices, and other venues from the Berkshires to Boston. Gourmet is headquartered in Boston and has an outstanding team of hospitality professionals dedicated to fulfilling the company’s mission to treat people well.

Company Description

Gourmet Caterers is the New England region’s premier caterer. For over 50 years, Gourmet Caterers has earned an excellent reputation for creating exceptional food service experiences of every size and level of complexity. The company manages food, drink events, and hospitality services at museums, libraries, performing arts centers, offices, and other venues from the Berkshires to Boston. Gourmet is headquartered in Boston and has an outstanding team of hospitality professionals dedicated to fulfilling the company’s mission to treat people well.