Store Manager

Far Out Ice Cream
Brookline, MA
Benefits:

  • Frequent performance-based incentive opportunities
  • Growth opportunities
  • Paid training
  • Flexible schedule and time off
  • 25% employee discount
  • Free ice cream/beverage every shift
  • Bonus based on performance

Store Manager – Far Out Ice Cream

About Far Out Ice Cream

Far Out Ice Cream is inspired by the New Zealand tradition of real fruit ice cream. Every order is blended fresh - creamy ice cream mixed with real fruit and custom toppings for a treat that’s as unique as each guest. Our shops are fast, fun, and hospitality-driven, built around creativity, community, and a high-energy team culture.

At Far Out, we believe ice cream should be more than a dessert — it should be an experience that’s joyful, memorable, and just a little unconventional.

About The Role

The Store Manager is one of the most important roles at Far Out. As Store Manager, you’ll lead the daily operations of our Brookline location, ensuring smooth service, strong team culture, and exceptional guest experiences. You’ll serve as the go-to leader for your store, guiding your team, managing operations, and representing the Far Out brand.

This role is hands-on, leadership-focused, and key to the success of our store.

What You’ll Do

  • Lead and Develop Your Team
    • Recruit, hire, train, and onboard team members, building a high-performing, hospitality-focused crew.
    • Coach and mentor team members, providing feedback and guidance to help them succeed.
    • Model Far Out Ice Cream’s values every day and ensure your team reflects those values in their work.
    • Address and manage team performance issues, including giving corrective feedback and, when necessary, handling disciplinary action
    • Be the cultural carrier in your specific store
  • Oversee Daily Operations
    • Create and manage schedules to ensure proper staffing coverage for every shift.
    • Monitor labor costs, product waste, and inventory usage to stay within budgeted targets.
    • Ensure that all orders are fulfilled quickly, accurately, and with a high standard of presentation.
    • Maintain a clean, organized, and safe store environment at all times, including during busy shifts.
    • Help Far Out Ice Cream implement new operational strategies, menu items, and ways to improve sales
    • Control costs like COGS and Labor
  • Be Accountable for Store Success
    • Take full responsibility for the general well-being and performance of the store.
    • Track and report on key performance metrics, including guest satisfaction, fulfillment times, labor efficiency, and cleanliness standards.
    • Step in when needed — including covering shifts yourself — to ensure operations run smoothly.
  • Deliver an Exceptional Guest Experience
    • Ensure every guest has a joyful, memorable, and fast experience.
    • Resolve guest concerns or complaints promptly and professionally.
    • Foster a culture of hospitality and attentiveness within your team.
  • Serve as the Primary Point of Communication
    • Act as the main liaison between your store and the regional manager/leadership team.
    • Communicate operational updates, promotions, and priorities to your team clearly and consistently.
    • Share insights from your store to improve company-wide processes.
  • Drive Continuous Improvement
    • Collaborate with leadership to develop strategies that improve efficiency, team satisfaction, and profitability.
    • Implement new processes and best practices to keep your store operating at a high level.

What We’re Looking For

  • Leadership experience in hospitality, food service, or retail.
  • Strong communication and problem-solving skills.
  • Ability to coach and motivate a diverse team.
  • Commitment to delivering excellent guest experiences.
  • Organized, detail-oriented, and proactive in managing operations.

Requirements

  • Full-time availability (40+ hrs/week)
  • Must be available for at least one weekend shift and one closing shift per week
  • Minimum 12-month commitment (bonus incentives tied to annual performance)

Compensation

  • On Target Earning: $52,000 - $55,500
  • Base Salary: $40,000/year
  • Tips: Average $6-8/hr (:$280/week)
  • Performance Bonus: Up to $1,000/year

Why Join Far Out?

  • Be a part of a “Best of Boston” company that is scaling rapidly and has tons of growth potential
  • A fun, creative, and collaborative work culture.
  • Opportunities to grow with a team that’s passionate about hospitality.
  • The chance to lead one of our most important stores and make a lasting impact.
Posted 2025-12-02

Recommended Jobs

Classroom Support Paraprofessional (RBT) #ESC4541

ExpertHiring
Boston, MA

What’s in it for you?! Make real impact in a student-focused, high-performing district! Join a mission-driven team dedicated to excellence! Collaborate with passionate educators and…

View Details
Posted 2025-11-13

Hospitality Worker I - 50 Warren Residence - HH

Aramark
Lowell, MA

Job Description The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issue…

View Details
Posted 2025-09-25

Maintenance Technician

Riverbend on the Charles
Watertown, MA

Ver más abajo para la versión en español   Maintenance Technician   Do you like solving problems and keeping things running smoothly? Do you enjoy working in a fast-paced environment with new …

View Details
Posted 2025-10-14

Earn up to $25 per survey Online Survey Taker - Flexible Remote Work Opportunities (Hiring Immediately)

Earn Haus
Stoneham, MA

Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be …

View Details
Posted 2025-12-15

Principal Software Engineer

Xometry
Boston, MA

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufac…

View Details
Posted 2025-11-25

Senior Actuarial Analyst - Reserving

Ally
Boston, MA

**General information** **Ref #** 21172 **Remote?** Yes **Ally and Your Career** *Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live…

View Details
Posted 2025-11-14

Software Development Manager, Amazon Elastic File System

Amazon Development Center U.S., Inc.
Boston, MA

DESCRIPTION Amazon Elastic File System (EFS) is built in Boston, MA and launched in 2016. It’s a fully managed service that makes it easy to set up and scale shared file storage in the AWS Cloud.…

View Details
Posted 2025-10-15

Solutions Engineer (pre-sales) - North America - Banking

Quantexa
Boston, MA

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and v…

View Details
Posted 2025-11-12

Anesthesiologist in Leominster, MA

UMass Memorial Health Care - Clinton Hospital
Leominster, MA

TeamHealth has an excellent opportunity for an anesthesiologist to join our care team model of 5 anesthesiologists and 6 CRNAs at UMass Memorial Health Care - Clinton Hospital in Clinton, Massachuset…

View Details
Posted 2025-12-15

Locum Tenens Family Medicine Job MA

Weatherby Healthcare Weatherby Healthcare
Massachusetts

Weatherby Healthcare is currently seeking a Family Practice Physician in MA If this opportunity sounds right for you, give us a call today to speak with an expert Weatherby consultant for details. …

View Details
Posted 2025-12-06