Case Manager

About Us: The Law Offices of Jeffrey Glassman is a values-driven plaintiff’s firm committed to fiercely advocating for our clients while fostering a collaborative and supportive team culture. We are proud to offer the infrastructure and resources necessary to support a long-term, fulfilling career in plaintiff-side litigation.

We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team. This role is ideal for someone with strong communication skills, a deep understanding of case management, and a proven ability to manage complex medical records and legal documentation.

Key Responsibilities:

• Case Management & Legal Support:
• Independently manage a caseload of pre-litigation personal injury cases from intake through settlement.
• Coordinate and track the lifecycle of each case, including file setup, ongoing client communication, and legal support tasks.
• Analyze and interpret legal documents, accident reports, insurance policies, and demand packages.
• Medical Record & Treatment Oversight:
• Manage medical treatment timelines and proactively identify gaps or delays in care.
• Review, analyze, and summarize medical records to assess case value and liability.
• Work directly with providers to ensure timely receipt of bills and records and maintain updated medical summaries.
• Client Communication & Coordination:
• Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case.
• Guide clients through treatment plans, property damage claims, and documentation needs.
• Document Preparation & Organization:
• Draft and proof correspondence, demands, and other legal documents.
• Maintain accurate, up-to-date electronic files and ensure proper documentation of all case activity.
• Administrative & Process Management:
• Manage deadlines, statutes, and legal calendar tracking.
• Identify opportunities to streamline workflow and improve case progression processes.

Requirements:

• Minimum 3–5 years of experience in a Personal Injury law firm, with demonstrated ability to manage a full caseload independently.
• Deep understanding of personal injury law, medical terminology, and treatment timelines.
• Strong skills in medical record analysis and understanding how to build a compelling injury narrative.
• Excellent communication and interpersonal skills; capable of handling sensitive client interactions with professionalism and compassion.
• Superior organizational skills and attention to detail.
• Strong proficiency in case management systems and Microsoft Office Suite.
• Self-motivated, reliable, and comfortable working in a remote team-based environment.

Benefits:

• 401(k) (no match)
• Health insurance
• Collaborative and values-based team environment
• Opportunities for growth and continuing legal education

Schedule:

• Monday to Friday
• Day shift (no weekends)

Job Type: Full-time

Pay: $20.00 - $35.00 per hour (depending on experience)

Benefits:

• 401(k)
• Health insurance

Experience:

• Legal case management: 1 year (Required)
• Personal injury law: 1 year (Required)