Field Technician

Position Type: Full Time Location: Pittsfield, Massachusetts Date Posted: Date posted 09.24.2025 Areas of interest: Field Operations, Technician Requisition Number: 2025-61567 Business unit: Field Operations TCB165 This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

How You’ll Make An Impact

• Variety of Work: Staying active and working outdoors. No two days are the same in the field.
• Problem-Solving: Enjoy solving problems and overcoming daily challenges.
• Relationship Building: Build meaningful relationships with colleagues and customers.
• Unlimited Potential: Earn more than $20/hour from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Broadband Apprenticeship Program: Field Technicians can also earn an industry recognized certification.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on-the-job training, career self-progression, Broadband Apprenticeship Program and more.

What You'll Bring to Spectrum

Required Qualifications

Education

• High School diploma, GED, or equivalent work experience

License

• Valid Driver’s license with safe driving record within company standards required

Schedule

• Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary

Language

• Fluent in English

Technical Skills

• Proficiency in using computers and software applications
• Competent in using hand tools

Abilities

• Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability

Physical

• Walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Operate and navigate a company vehicle in changing environments
• Work with small components and wires
• Work outdoors for extended periods in any season and inclement weather

TCB165 2025-61567 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.