Leasing

Leasing Consultant/Assistant Property Manager

BG Staffing 📍 Worcester, MA 01604 💲 $22.00 per hour

BG Staffing is seeking an energetic, customer-focused, and professional Leasing Consultant to join a thriving apartment community in Worcester, Massachusetts. This is an exciting opportunity for an individual who enjoys working with people, excels in sales and customer service, and is passionate about helping prospective residents find their perfect home.

As a Leasing Consultant, you will be the face of the community, creating positive first impressions while guiding prospects through the leasing process from initial inquiry to move-in. The ideal candidate is driven, organized, personable, and committed to delivering an exceptional resident experience.

Position Overview

The Leasing Consultant plays a critical role in maintaining occupancy goals, building resident relationships, and supporting the daily operations of the community. You will work closely with property management and maintenance teams to ensure prospects and residents receive outstanding service at every stage of their experience.

This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment while balancing leasing, administrative, and customer service responsibilities.

Key Responsibilities

Leasing & Sales

• Greet prospective residents and provide a welcoming, professional experience.
• Conduct property tours and showcase available apartment homes and community amenities.
• Qualify prospects and identify housing needs.
• Effectively demonstrate apartment features and benefits.
• Convert leads into leases while achieving occupancy and leasing goals.
• Maintain a strong closing ratio through effective follow-up and relationship-building.

Prospect Follow-Up & Customer Service

• Respond promptly to phone, email, and online inquiries.
• Conduct follow-up calls and communications with prospective residents.
• Maintain accurate traffic and prospect documentation.
• Address resident questions and concerns in a professional and timely manner.
• Support resident retention initiatives and promote resident satisfaction.

Administrative Responsibilities

• Process rental applications and verify required documentation.
• Prepare lease agreements and supporting paperwork.
• Maintain accurate records and leasing reports.
• Assist with rent collection support and resident correspondence as needed.
• Update marketing and lead-tracking systems.

Community Engagement & Operations

• Participate in outreach and marketing efforts to promote the community.
• Assist with move-in and move-out procedures.
• Maintain knowledge of current market conditions and competing properties.
• Conduct market surveys and provide feedback on leasing trends.
• Support community events and resident engagement programs.
• Perform additional duties as assigned by management.

Qualifications

• Previous leasing, property management, sales, hospitality, or customer service experience preferred.
• Strong sales aptitude and customer-focused mindset.
• Excellent verbal and written communication skills.
• Professional and confident presentation.
• Ability to build rapport quickly with prospective and current residents.
• Strong organizational skills and attention to detail.
• Proficiency with basic computer systems, email, and property management software is a plus.
• Ability to multitask and prioritize responsibilities effectively.

Desired Skills

• Relationship-building and customer engagement
• Sales and closing techniques
• Problem-solving and conflict resolution
• Professional communication
• Time management and organization
• Team collaboration

Why Join BG Staffing?

BG Staffing is a trusted leader in workforce solutions for the multifamily industry. We connect talented professionals with rewarding opportunities that offer career growth, valuable experience, and the chance to make a meaningful impact within apartment communities.

We are seeking individuals who are motivated, dependable, and committed to providing exceptional service while contributing to the success of the community.

If you are passionate about leasing, enjoy working with people, and are ready to take the next step in your career, apply today for this Leasing Consultant opportunity in Worcester, MA 01604!

#ZIPN

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.