Lead Business Process Analyst

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for more than 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

The Engineering team at Bose is a thriving, passionate, deeply skilled team of professionals from a broad range of disciplines and experiences, who share a common goal—to create products that provide transformative sound experiences.

Job Description

About the Role

Bose Corporation’s Global Research & Development (GR&D) organization is dedicated to pioneering the future of sound and innovation through not just excellence in research, engineering, and the products we make, but in how we work. That’s why the Office of the Chief of Staff plays a key role in driving operational excellence and organizational alignment across GR&D.

The GR&D Office of the Chief of Staff is seeking a Lead Business Process Analyst to design, optimize, and implement business processes that enable strategic execution across our global R&D functions. Reporting to the Operations Manager, this role is ideal for a systems thinker who can balance strategic vision with tactical execution, using data, collaboration, and structured analysis to deliver measurable impact.

The Lead Analyst will serve as a trusted advisor and operational partner to GR&D leadership and other key stakeholders—helping define, measure, and improve how we work to bring world-class products to market.

Key Responsibilities

• Process Design & Optimization – Lead the assessment, redesign, and implementation of end-to-end business processes within GR&D and its supporting functions.
• Operational Excellence – Identify bottlenecks, redundancies, and improvement opportunities across R&D operations—driving greater efficiency, transparency, and agility.
• Data-Driven Decision Support – Develop metrics, dashboards, and process models that help leadership make informed, evidence-based decisions.
• Change Leadership – Collaborate across global teams to implement new processes, tools, and governance models; ensure adoption through effective communication and training.
• Strategic Partnership – Partner with the Operations Manager and Chief of Staff to align process improvement initiatives with GR&D’s strategic priorities and enterprise transformation goals.
• Process Ownership – Run and maintain multiple processes, from simple procedures (e.g., travel approvals) to much more complex workflow operating models.

Tools & Technologies

The ideal candidate will have strong experience with tools supporting process improvement, analysis, and collaboration, such as:

• Process Mapping & Modeling: Visio, Lucidchart
• Automation & Workflow: Power Automate
• Data Visualization & Analysis: Excel (advanced), Power BI
• Project Management & Collaboration: Jira, Confluence, Smartsheet
• Documentation & Knowledge Management: SharePoint, Confluence, or similar

Qualifications

• Bachelor’s degree in Business, Industrial Engineering, Operations, or related field.
• 8–12 years of experience in business process analysis, operations, or transformation roles; experience in R&D or engineering environments a plus.
• Proven record of leading complex process improvement or operational excellence initiatives.
• Strong analytical, facilitation, and communication skills with the ability to work across functions and levels.
• Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies.
• Experience with change management principles and stakeholder engagement in matrixed organizations.

At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Framingham, Massachusetts is: $104,600-$143,750.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.

Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. Please include "Application Accommodation Request" in the subject of the email.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.