General Manager

Job Description

Job Description

Gordon Ramsay Burger brings Michelin-starred Chef Gordon Ramsay’s passion for elevated comfort food to the heart of Boston. Known for its bold flavors, signature burgers, and unforgettable dining experiences, the brand combines high energy with world-class hospitality in a stylish, welcoming environment.

We are seeking a driven, experienced, and hands-on General Manager to join our leadership team. This team member will lead the operation while upholding the Gordon Ramsay standard of excellence. This role requires a balance of creativity, leadership, and operational discipline.

The General Manager must have:

• The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards
• Previous experience as a General Manager within a restaurant
• Previous experience in a high-volume restaurant
• A keen eye for detail to ensure delivery of the Hell’s Kitchen brand standards and the highest levels of food quality at all times
• A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team
• A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the operation
• Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders
• Ability to multitask and effectively manage relationships at all levels

Key Accountabilities:

• Be responsible for effective execution of the operation, whilst ensuring consistent presentation and guest satisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one!
• Being a leader, effectively managing the team and driving quality service and standards
• Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention
• Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory, and Gordon Ramsay Restaurants standards
• Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards
• Effective management of targets set
• Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L

What’s in it for you:

• Competitive salary
• 401 (k)
• Insurance – Medical, Dental & Vision
• Flex Time
• Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!
• Access to our world-class training & development opportunities globally
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
• A fantastic staff discount in US & UK restaurants
• Discount for your Friends & Family in all US & UK Restaurants

If you’d like to develop your career in a best-in-class global restaurant business - apply today

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.