Team Engagement and Administrative Coordinator
This is what you will do:
The Team Engagement & Executive Administrative Support Coordinator will play a key role in supporting team engagement initiatives while providing high-level administrative support to two executives. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Team Engagement Event Planning & Coordination
- Coordinate team events, including town halls, team lunches, happy hours, outings, and offsite activities
- Manage end-to-end event logistics, including catering coordination and on-site setup/clean-up for meetings and events with 10+ attendees
- Plan and support offsite meetings and team-building activities
- Coordinate with external vendors for catering and event-related services
- Manage and maintain relationships with preferred catering and event vendors
- Provide on-site support for new hires and visitors at the Boston office
- Manage and coordinate the visitor management system
- Support new hire onboarding activities to ensure a seamless experience
- Maintain and manage a calendar for team birthdays and work anniversaries
- Proactively arrange and send gifts, cards, or flowers to recognize milestones
- Coordinate group cards and communications during difficult or exceptional circumstances
- Coordinate meetings and proactively manage scheduling conflicts
- Book meeting rooms, including restricted rooms, in collaboration with Facilities
- Add meeting rooms to recurring meetings and ensure appropriate setup time
- Coordinate A/V and IT support for meetings
- Implement preventive scheduling measures, such as booking rooms in advance to allow for setup
- Arrange domestic and international travel, including flights, transportation, hotels, and car services
- Process and manage expense reports, including audit follow-ups
- Coordinate visa processes and other travel-related requirements
- Order and coordinate catering for leadership meetings and events with 10+ attendees
- Manage catering setup and clean-up logistics
- Manage distribution lists and shared team calendars
- Support internal communications via email, Workvivo, and team announcements, leveraging GenAI tools for efficiency when appropriate
- Prepare materials for Town Halls and support meeting facilitation
- Act as a liaison with administrative colleagues across the company to support information sharing and communication alignment
- Provide technology and systems support as needed
- Maintain team contact databases and organizational charts
- Track, manage, and report on event and administrative budgets
- Identify and recommend process improvements to enhance team efficiency
Required Skills & Qualifications
- Bachelor’s degree or equivalent relevant work experience
- Minimum of 3–5 years of experience in executive administrative support, office management, or team coordination roles
- Proven experience supporting senior leaders/executives in a fast-paced corporate environment
- Strong calendar management skills, including coordination of complex schedules and meeting logistics
- Demonstrated experience in event planning, catering coordination, and vendor management
- Experience managing domestic and international travel arrangements and expense reporting
- Excellent organizational skills with the ability to manage multiple priorities and deadlines simultaneously
- Strong written and verbal communication skills with a high level of professionalism
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools
- Experience using internal communication platforms (e.g., Workvivo or similar tools) preferred
- Ability to leverage GenAI tools to improve efficiency and communication effectiveness
- High attention to detail with strong problem-solving and follow-up skills
- Ability to work independently, exercise sound judgment, and handle confidential information with discretion
- Strong interpersonal skills with the ability to collaborate across teams and build effective working relationships
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