2025/2026 Rental Shop Supervisor
Rental & Repair Shop Supervisor
Our Rental & Repair Shop team is at the heart of every guest’s mountain experience, providing them with the equipment and support they need for a safe and enjoyable day on the slopes. As Supervisor, you’ll oversee daily operations, support your staff, and ensure guests receive exceptional service from start to finish.
Responsibilities & Duties
- Maintain a strong knowledge of ski and snowboard rental/repair systems, procedures, and equipment.
- Oversee daily shop operations, ensuring efficiency, professionalism, and adherence to resort standards.
- Provide accurate resort information and assist guests with questions about services and amenities.
- Monitor team performance, using guest and staff feedback to enhance service quality.
- Resolve guest concerns promptly and fairly, balancing the best interests of all parties.
- Support your team by ensuring necessary tools, supplies, and materials are available when needed.
- Manage staffing levels to meet business demands while maintaining a high level of guest satisfaction.
- Ensure timely completion of preventative maintenance and equipment repairs.
- Respond appropriately to emergencies, such as fire alarms, accidents, or lost/stolen equipment reports.
- Uphold the safety and security of both staff and guests at all times.
- Maintain a clean, organized, and welcoming rental shop environment.
Qualifications
- Must be 18 years of age or older
- Guest-focused with strong customer service skills
- Punctual, reliable, and prepared to work scheduled shifts
- Professional in both appearance and demeanor
- Safety-conscious and attentive to detail
- Available to work weekends and holidays
Why Join Us?
This role offers the opportunity to lead a dedicated team, support mountain operations, and create a positive impact on every guest’s experience. If you’re a people-oriented leader who thrives in a fast-paced environment, we’d love to have you on our team.
Recommended Jobs
Retail Cashier
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Har…
Administrative Assistant (269898)
Job Description Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". …
Mechanical Technician III
Title: Mechanical Technician III Pay Rate: $31.50/HR Employment Type: Contract 12 Months Schedule: Business hours 40 hours per week Location: Newton, NC On-site Job Code:…
Construction Coordinator, Boston, MA
Construction Coordinator, Boston, MA Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe th…
Part-Time Inbound Call Rep - Hybrid/Remote - 20 hrs/week - $20.50/hr
Overview About Fallon Health Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offerin…
Commercial Construction Portfolio Manager III
Commercial Construction Portfolio Manager III Location Brockton, MA : This position is responsible to independently manage an assigned portfolio of approximately 20 projects without direct supervision…
Lead Spotfire Presales Technical Account Manager
About Spotfire: Spotfire is a visual data science platform that makes smart people smarter. It combines market-leading visual analytics, data science, and data wrangling to allow experts to analyz…
Merchandiser (Part Time)
Reporting to the Merchandiser Manager, the primary role of the Part-time Merchandiser (PTM) is to service our customers in a safe manner by ensuring level of stock is maintained and rotated correctly…
2025 IHT Internship opportunity - In-Home Therapy Program - Children’s Behavioral Health Initiative
Paid 2 nd year Internship Opportunities for Fall 2025! In-Home Therapy Program – Children’s Behavioral Health Initiative Are you interested in work with children and families? Are you intereste…
Spray Painter
Job Description Job Description Great opportunity at our Hopkinton, MA location to use your painting skills. This position applies all spray-painted finishes in compliance with customer and quali…