Optometric Technician

City Eye Llc
Brockton, MA

Job Description

Job Description

CITY EYE, LLC
JOB DESCRIPTION: OPTOMETRIC TECHNICIAN LEVEL 1

Job Summary

Optometric technicians are responsible for patient check in, exam pre-test, exam lane testing, exam post-test, patient check out.

General Accountabilities including but not limited to

  • Prep day for success by arriving to shift on time and ready to work
  • Greet patients in friendly and welcoming manner
  • Patient check in, fee presentation, pre-testing, entrance testing, checking vision, refraction and contact lens fitting, check out
  • Properly receiving and accounting for patient payments and copays
  • Answering of phone and scheduling of appointments
  • Verifying insurance eligibility
  • Placing contact lens orders and encouraging patients to order through practice
  • Conducting contact lens training classes with patients
  • Assisting physicians in performing any and all procedures/ tests
  • Ensuring equipment is functioning properly and contacting store support or management in event of a breakdown
  • Scheduling referrals
  • Ensuring job is fully completed prior to clocking out of a shift
  • Stocking and cleaning exam lanes
  • Cleaning general areas, including break room, bathrooms, floors, common areas
  • Participation in training of new staff members
  • Participation in staff training programs or continuing education events
  • Duties may be added or changed at any time
  • Weekend availability is mandatory
Job Qualifications Education: High school diploma; College Degree perfered
Experience: Health care or customer service experience recommended but not required

Skills

  • Technologically savvy
  • Communication
  • Efficient
  • Customer service
  • Sales
Posted 2025-07-29

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