Mid-Market Account Executive

ServiceNow is the fastest growing enterprise cloud software company in the world and we believe its the great people we hire who will keep us there. We hire carefully we hire the best we celebrate our people. Come join our Sales A-team.

ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Inside Sales Representative will be responsible for strategically prospecting into new accounts expanding usage within existing customer base and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within a Business-to-business (B2B) capacity.  They will collaborate with their team of Sales Specialists Solution Consultants Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.

What you get to do in this role:

• Meet or exceed Monthly Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small Mid-Market and Commercial  Accounts.
• Focus on understanding an organizations business drivers challenges pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business expand within existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants Customer Service Partners etc.
• Provide timely and accurate information to management such as forecasting territory plans strategic account plans etc.
• Working towards daily monthly & quarterly KPI metrics such as new prospect meetings pipeline generation ACV bookings and Renewal Rates
• Occasional travel for training and/or meetings may be required.

Qualifications :

To be successful in this role you have:  

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• A demonstrable track record of success within a telesales lead follow-up cold calling or new business sales capacity
• Experience in selling enterprise class solutions utilizing telephone and video conference technology
• A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
• Sales force automation enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.
• Presentation skills via web based tools will be a distinct advantage
• Excellent listening verbal and written skills
• Excellent relationship building skills Ability to build meaningful business relationships with ServiceNow customers prospects and internal colleagues
• Persistent and dependable especially with attendance deliverables and deadlines
• Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed.

For positions in this location we offer a base pay of $56760 - $88020 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time