Front Desk Coordinator

Front Office Associate – Miracle Ear

Location: Falmouth MA and Wareham MA 2 Positions Open
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Starting Pay: $19/hour + Monthly Bonus Opportunities

Email: [email protected]

Phone: 401-409-5356

About Us:

Miracle Ear is a trusted leader in hearing health care. At our Falmouth MA and are Wareham MA locations, we pride ourselves on offering compassionate service and personalized care to our patients. We are currently seeking a Front Office Associate to support daily administrative operations and help create a welcoming environment for our patients.

Position Summary:

The Front Office Associate plays a critical role in ensuring smooth office operations. You will be the first point of contact for patients, providing exceptional service while handling a variety of administrative and clerical tasks. This is a great opportunity for someone who is organized, detail-oriented, and looking for a Monday–Friday role with growth potential.

Key Responsibilities:

• Greet and assist patients with professionalism and care
• Answer and direct phone calls in a timely manner
• Schedule and confirm patient appointments
• Maintain accurate and up-to-date patient records
• Handle incoming/outgoing mail and office communications
• Monitor and order office supplies as needed
• Coordinate with other departments to ensure office procedures are followed
• Resolve basic office-related issues or escalate when necessary
• Perform general receptionist and administrative duties

Requirements:

• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational and time-management abilities
• Ability to multitask and work independently in a fast-paced environment
• Previous experience in a front office, receptionist, or administrative role is preferred but not required

Why Join Us?

• Family-Friendly Schedule – No weekends!
• Base Pay: $19/hour starting rate
• Bonuses: Monthly bonus potential
• Raises: Opportunity for yearly increases
• Supportive Work Environment – Work closely with a team that values collaboration and patient care

How to Apply:

Send your resume to [email protected]
Interviews by appointment only — this week only!

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Office: 1 year (Preferred)

Ability to Commute:

• New Bedford, MA 02741 (Required)

Work Location: In person