Construction Project Admin Assistant

The Hatch Group, Inc.
Plainville, MA

This is an exciting opportunity for a motivated individual to join our team as a Construction Project Coordinator focussed in the construction field.

What you’ll do:

  • Answering incoming phone calls
  • Handle customer inquiries in an efficient, timely and customer-focused manner, including customer complaints from start to finish
  • Own and maintain the accepted awarded documentation
  • Correspondence with customers regarding schedule
  • Coordinate deposits and payments
  • Obtain and file Dig Safe, bonds and permits for projects, when applicable
  • Set up estimator’s appointments
  • Work closely with other team coordinators with job status updates
  • Provide coordination, monitoring and communication in Crew Control, including scheduling and dispatching
  • Provi de customer feedback and updates on project status, via Crew Control, email and phone calls.
  • Maintain records and track changes of all customer data, job and personnel costs, project status, equipment utilization, etc by utilizing relevant company softwares.
  • Perform other related duties as assigned

You’ll be a great fit if you have:

  • Proficient in using phone systems and handling multiple phone lines
  • Excellent communication and high level organizational skills
  • High level computer skills
  • Attention to detail
  • Ability to maintain professionalism with a positive attitude in a fast paced & demanding environment
  • Quickbooks experience a plus
  • Hubspot experience a plus

Compensation & Benefits:

  • Competitive salary based on experience
  • Competitive medical, dental, and vision insurance
  • 401k plans
  • PTO and paid holidays

U.S. Equal Opportunity Employment

Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.



Benefits : We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances. Additionally, we match in 401k contributions up to 4%.

Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment.

Posted 2025-09-19

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