Employment Services Internship (IINE-Boston)

Overview

IINE offers employment and job-readiness training to youths and adults; including ESOL class, work orientation for newly arrived refugees/asylees, training in job readiness skills, and learner permit training for English Language Learners. The Employment and Skills Training Interns will help develop or update client resumes and cover letters, assist with teaching and lesson planning for training programs and assist with interview practice or follow up on clients who are job placed.

Responsibilities

• Support the recruitment, assessment, and enrollment of skills training participants
• Assist in developing classroom activities to support language learning
• Assist in the preparation of graduation ceremonies
• Assist in the in-person or online classes by working one-on-one and/or in small groups
• Support data-entry and logistical program support
• Assist in the preparation of classroom materials and activities
• Assist clients one-on-one and in small groups
• Assist clients in developing resumes and cover letters and in applying for jobs
• Practice with clients ahead of interviews and follow up with clients about their applications and interviews
• Teach work readiness trainings and tutor clients who require additional English practice
• When needed and appropriate, accompany clients to job fairs, interviews, and job shadows
• Conduct information sessions and intakes
• Provide general administrative assistance

Required Skills/Abilities

• Passionate about international, refugee, asylee, and/or immigrant issues
• Patience speaking with non-native English speakers/non-English speakers
• Professionalism and discretion when handling confidential information
• Tutoring or teaching experience, especially in small groups or on a one-on-one basis
• Previous work experience in industries where clients often apply for first jobs: retail, customer service, food service, or production is a plus.
• Experience editing and formatting, especially resumes and cover letters
• Experience with US job application process
• Language skills in Haitian Creole, Dari, Pashto, Arabic, Swahili, French, Spanish, Portuguese, Somali, Russian, Ukrainian, a plus
• Excellent oral and written communication skills
• Highly organized with great attention to detail
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Learning Objectives:

• Recognize and create strong resumes and cover letters
• Hone editing and formatting skills
• Successfully build relationships and refer candidates to potential employers
• Understand and explain how to access local transportation and publics services
• Successfully navigate the application, interview, and orientation processes typical of recruitment systems used by US employers
• Identify and access community resources and services, particularly those that cater to the needs of refugees and immigrants.
• Understand the US Refugee Resettlement program, as well as what part the U.S. Refugee Admissions Program and resettlement agencies like the International Institute of New England play in receiving and integrating refugees.
• Respectfully express and engage with ideas and values in a multilingual environment.