Case Management Program Supervisor - HIV Care

Pay: $54,000.00 - $65,000.00 per year
Job Description:
Program Supervisor | HIV Care Coordination
New Bedford, MA | $54,400-$65,000/year | Full-Time Leadership
Schedule: Mon-Fri 8am-4:30pm | No Nights, No Weekends

Position Overview:

Lead Ryan White HIV/AIDS Program operations for an amazing non profit organization serving the community. Manage federally-funded HIV care services, supervise program staff, ensure grant compliance, and coordinate with state/federal agencies to improve quality of life for patients living with HIV.

Requirements:

Education & Experience:

• Associate's degree minimum (Bachelor's preferred).
• HIV care knowledge (prevention/treatment) preferred.
• Grant management and oversight experience preferred.
• Supervisory experience in healthcare or social services.
• Community partnership and collaboration background.
• Bilingual English/Spanish preferred (not required).

Key Responsibilities:
Program Management:

• Supervise Ryan White program staff and operations.
• Ensure federal/state grant compliance and reporting.
• Participate in monitoring calls with HRSA and funding agencies.
• Collect and analyze program effectiveness data.
• Oversee quality improvement initiatives and performance measures.

Care Coordination:

• Remove barriers to HIV care and address health disparities.
• Collaborate with clinical teams (Nurse Managers, Medical Directors).
• Serve as patient advocate and resolve incidents.
• Facilitate Consumer Advisory Board (CAB) meetings.

Community Engagement:

• Represent program at external forums and state/federal meetings.
• Coordinate outreach and community partnerships.
• Attend community meetings and build stakeholder relationships.

Staff Development:

• Ensure training participation and professional development.
• Lead weekly departmental meetings.
• Manage programmatic staff performance and growth.

Ideal Candidate:

• Passionate about HIV care and health equity.
• Strong grant compliance and reporting skills.
• Excellent problem-solver and listener.
• Experience working with diverse, underserved populations.
• Collaborative leader comfortable with external stakeholders.

Benefits Package

Work-Life Balance:

• Monday-Friday only (no nights/weekends/holidays).
• Weather closure policy.
• 23 PTO days + 12 paid holidays.

Day 1 Benefits:

• Low-deductible medical insurance.
• No-cost life insurance & short-term disability.
• Tuition reimbursement.
• Certificate differentials and stipends available.
• Career advancement in infectious disease programs.

About New Bedford Community Health:

FQHC providing comprehensive integrated care including primary care, urgent care, women's health, pediatrics, behavioral health, addiction treatment, and HIV/AIDS services to diverse communities.

Keywords: Ryan White Program Manager, HIV Program Supervisor, AIDS Services Coordinator, HRSA Grant Management, HIV Care Coordination, Infectious Disease Program, FQHC Leadership, Community Health HIV, Federal Grant Compliance, Patient Advocacy, Massachusetts HIV Jobs