Program Supervisor

Mental Health Association - Western MA
Amherst, MA
Are you a passionate leader looking to make a meaningful impact? Join our team as a Program Supervisor and provide leadership and support to residential staff while empowering participants to achieve greater independence and community integration. What You’ll Do: Lead and support a team of residential staff using a strength-based approach that fosters growth and opportunity. Model person-centered interactions that focus on skill-building and independence for program participants. Train, mentor, and supervise staff in their daily responsibilities, ensuring high-quality service delivery. Monitor and evaluate program effectiveness by reviewing documentation, soliciting feedback, and assessing reports. Ensure compliance with all Federal, State, and agency policies and regulations. Oversee administrative functions, including documentation, reporting, budgeting, and payroll approvals. Manage staff performance, including corrective actions and evaluations. Participate in an on-call rotation to provide guidance and emergency response as needed. Ensure effective communication among all team members and external stakeholders, including healthcare providers and families. Why Join Us? Make a lasting difference in the lives of individuals in need. Work in a supportive and collaborative team environment. Opportunities for professional development and growth. Comprehensive benefits package for full-time employees. If you’re ready to lead with compassion and support a mission-driven organization, apply today to become our next Program Supervisor! Requirements High school diploma or GED required; a degree in Human Services or a related field is strongly preferred. At least two years of relevant experience, preferably working with individuals with developmental, intellectual, or mental health disabilities. Prior supervisory experience is preferred. Strong leadership, communication, and organizational skills. Ability to work independently while fostering teamwork and collaboration. Must be able to obtain and maintain certifications in medication administration (MAP), CPR, and first aid. A valid driver’s license, automobile insurance, and a reliable vehicle during working hours. Must be at least 21 years old. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability
Posted 2025-07-24

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