Retail Store Associate

Job Description

We are seeking a friendly, reliable, and customer-focused Retail Store Associate to join our team. This role will be supporting a soccer jersey and apparel retail pop up for the World Cup. In this role, you will support day-to-day store operations by delivering excellent customer service, assisting with sales, maintaining store presentation, and contributing to a positive shopping experience.

This role is perfect for someone who enjoys high-energy environments and thrives interacting with passionate fans from around the world. You'll be on the front lines-helping customers find jerseys, sharing product knowledge, and delivering an exciting, memorable shopping experience during one of the biggest sporting events on the planet.

Responsibilities:

• Greet customers and provide a welcoming, helpful shopping experience

• Assist customers with product questions, recommendations, and purchases

• Assist with store set up the week prior to the store launch

• Operate point-of-sale (POS) systems to process transactions accurately

• Maintain store appearance through restocking, merchandising, and cleaning

• Support inventory management, including receiving and organizing shipments

• Promote sales, promotions, and loyalty programs as applicable

• Address customer concerns professionally and escalates issues when needed

• Work collaboratively with team members to meet store goals and standards

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Previous retail or customer service experience

• Strong communication and interpersonal skills

-Ability to work in a fast-paced environment and multitask

-Basic math skills and comfort using POS systems

• Flexibility to work weekends, evenings, and holidays as needed

• Ability to stand for extended periods and lift up to 25 pounds

• Interest in sports or athletics

• High school diploma or equivalent preferred

Skills & Attributes:

Customer-first mindset

Dependable and punctual

Positive attitude and team-oriented

Attention to detail

Willingness to learn and take feedback