Consulting Technical Manager (Individual Contributor) - NetSuite ACS - General Business

Job Description

Location: Remote (US or Canada). Moderate travel as needed.

About the Team

Oracle NetSuite's Advanced Customer Support (ACS) team partners with customers after go-live to continuously improve their NetSuite investment. We help organizations optimize processes, adopt best practices, and realize measurable value-quickly and sustainably. If you're passionate about solving real business problems and enabling customer success, you'll feel at home here.

About the Role

As a Consulting Technical Manager, you'll lead discovery, design, and delivery of NetSuite improvements for customers across the General Business industry, with a focus on Nonprofit, Healthcare, and Financial Services. You'll collaborate with technical specialists and cross-functional teams, guide stakeholders through change, and build strong, lasting relationships. This is an Individual Contributor role with meaningful leadership influence and a clear path for growth.

What You'll Do

• Discover and design: Facilitate workshops with business and finance stakeholders to understand objectives, identify value gaps, and define prioritized roadmaps.

• Deliver outcomes: Configure NetSuite Financials and related modules, define functional requirements for integrations/automation, and guide testing and change management.

• Architect solutions: Shape practical, scalable solutions that may include configuration, extensions, and integrations-partnering closely with our Technical Services team.

• Ensure quality: Review deliverables, validate controls/roles and permissions, and support audit-ready, sustainable solutions.

• Advise and communicate: Translate complex topics into clear recommendations; build trusted relationships from project teams to executive sponsors.

• Collaborate and grow: Work with ACS colleagues (e.g., Technical Services, Commerce, POS, OpenAir, Support) and continually expand your product/industry expertise.

Responsibilities

Minimum Qualifications

• 8+ years of NetSuite functional consulting or administration experience, including hands-on ERP Financials (GL, AP/AR, multi-subsidiary).

• Experience leading discovery/design and delivering post-go-live enhancements or implementations.

• Strong communication, documentation, and stakeholder management skills.

• Undergraduate degree or equivalent experience.

Preferred Qualifications

• 10+ years of relevant domain experience in Nonprofit, Healthcare, or Financial Services.

• Working knowledge of Advanced Revenue Management/Revenue Recognition, grants management, fund accounting.

• Experience shaping requirements for integrations and customizations; familiarity with SuiteTalk/REST concepts and testing/UAT practices.

• Project or team leadership experience; process improvement mindset.

• Finance/Accounting background or certifications (e.g., CPA/CMA) a plus.

• NetSuite certifications (ERP Consultant, Administrator, SuiteFoundation) a plus.

• Ability to travel modestly as needed.

How You'll Succeed

• Deliver prioritized improvements on time and with high quality.

• Help customers achieve measurable outcomes (e.g., faster close, better visibility, improved controls).

• Earn strong customer satisfaction and expand long-term relationships.

• Contribute to team knowledge, playbooks, and repeatable best practices.

Why Join ACS

• Impact: Work with a broad installed base to drive meaningful, measurable customer value.

• Growth: Clear career progression, mentorship, and access to training and certifications.

• Collaboration: Partner with experienced functional and technical experts in a supportive, fast-paced environment.

• Purpose: Enable customers to do more with NetSuite-confidently, efficiently, and at scale.

If you're energized by customer success, problem solving, and continuous learning, we'd love to hear from you.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy ( .

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $103,700 to $153,700 per annum.

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

Vacancy Type - Replacement Position

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.