Service Advisor (Bilingual Preferred) - Route 128 Honda | Reading, MA
Job Description
Job Description
Service Advisor Top Volume Honda Dealer in New England | 4.7⭐ Rating | Growth Opportunity
Route 128 Honda is expanding our award-winning service team and is looking for a customer-focused Service Advisor to join our high-volume dealership. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a dealership that promotes from within—this is the opportunity for you.
What We’re Looking For:- Previous automotive service advisor experience preferred (dealership experience a plus)
- Strong communication and customer service skills
- Ability to multitask in a fast-paced, high-volume environment
- Spanish speaking preferred
- Portuguese speaking is a plus
- Positive attitude and team-first mindset
- Greet customers and provide a high-level service experience from write-up to delivery
- Clearly communicate recommended services, timelines, and costs
- Coordinate with technicians and service team to ensure efficient workflow
- Build long-term relationships with customers to drive retention
- Maintain accurate documentation and follow all dealership processes
- Competitive compensation (base + performance incentives)
- Medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and career development
- Opportunity for advancement within one of the highest volume Honda stores in New England
- 4.7 Google rating with 7,000+ reviews
- BBB A+ rated dealership
- Strong community involvement
- Proven track record of promoting from within
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